8x8 Work review as an insurance agent
May 01, 2024
8x8 Work review as an insurance agent
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Work
We are an insurance agency, we use them for phones and fax service. The phones are good, being able to get calls from my personal phone is nice. Fax could be better, we can only send from one shared account, and receiving them is cluttered. Overall they are good, and the times I've called with problems they fixed them pretty quickly.
- Phones
- Customer service
- Voicemail
- Fax system
- Getting notifications even when silenced
- Hold times
- Ease of work
- ROI
- Management of clients
It works as good as other providers, I don't think you will find one wildly better. Doesn't mean they all can't improve, I would say all do similar functions though. I've listed some improvements they should focus on, and general ease of us should be improved as well. That is all.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
No
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes