Best collaborative tool to enhance your business
April 16, 2024

Best collaborative tool to enhance your business

irfan shaik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Internal communication between the teams seems to be cumbersome previously as we were relayed on the old legacy chat communication model from the google product and doesn't help us any way in terms of the feature and lead to manual intervention a lot. Our management felt it would be great if we have an all in one solution to resolved different issues so they cam across this special tool that helps us making the collaboration easier and communication between the teams made easy with this there by reducing effort and time. We use Slack for our every day communication and any major incidents like war room that connect people from different space to join and collaborate about the issue in a real-time manner
  • Slack call
  • chat
  • channels
  • voice during the call breaks need to be improved
  • Slack channel engagement
  • joining people in the call
  • Increase business growth overall
  • Increase cross cloud communications and enhance the employee relationship to a large extent
We have observed that Skype doesnt fit for our business needs as it has various limitations across adding people to the calls.
creating the war channels is a very heptic task and long running
Skype doesn't work on the mobile very well

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

To collaborate across the various teams to reduce the back and forth via the emails Slack plays a major role where we can engage multiple teams in a call and resolve the major complex issues. Slack acts as a collaborative tool to communicate between various teams and make business operations easier

Slack Feature Ratings

Task Management
9
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
9
Internal knowledgebase
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
9
Device sync
10