10to8 Appointment Scheduling Software vs. HouseCall Pro

I still give it a 10 for appointment scheduling. It has a lot of great features for the price. Even the free option has great features. it's easy to set up and get started. It saves so much time when scheduling appointments with other people.

Incentivized

[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs

Incentivized

• For startups on a low budget, it offers a free plan that allows you one or two integrations.
• You can embed your booking page that you create directly on 10to8 to your website using a shortcode.
• You can charge for appointments booked in advance which helps to eliminate the frustration of clients of no show clients.
• You can customize your booking page to fit in with your business trading times, block out lunches, holidays and special days.
• You can ensure the appointments are synced if with your existing Google, outlook and office 365 calendars.

Incentivized

• Online Booking
• Instant credit card funding
• Customer Text Notifications

Incentivized

• Some of the CRM tools are limited or slow; perhaps an ability to customize for specific needs.
• More ability to customize the schedule page.
• They need an APP for iPhone and Android.

Incentivized

• Job costing
• QBO integration
• Reporting

Incentivized

Easy to use and set up. It has a lot of great features for the price, such as syncing to calendars, auto-reminders, allows clients to reschedule or cancel, and a widget for our website.

Incentivized

I've only had to reach out to customer service twice, but both times the people that I spoke to were quick to respond, knew what they were talking about and were able to walk me through fixing the issues.

Incentivized

Pricing for the options was not as affordable as 10 to 8. I could only use it for a short-term (days) for free, which wasn't appealing to me. I eventually upgraded on 10 to 8 after a few months of use because it gave me enough time to feel comfortable with it.

Incentivized

Much easier to use.

Incentivized

• Coordinating with students is difficult. Booking virtual classes and scheduling remote mentoring appointments and consultations are tasks that universities and colleges struggle with

Incentivized

• Negative is time lost fixing books.
• Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
• [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.

Incentivized