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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    12d Synergy

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.

    $0

    ProjectWise

    Score9 out of 10
    N/ABentley Systems offers ProjectWise, a construction management software for keeping construction project personnel and engineers up-to-date with most recent progress information, with daily logs and punchlists, risk item lifecycle management through identification, creation, tracking and resolution, RFI management, and document storage with automated sharing.N/A
    Pricing
    12d SynergyProjectWise
    Editions & Modules
    Email Management
    $0.00
    Document Management
    $0.00
    Advanced Data Management
    $0.00
    No answers on this topic
    Offerings
    Pricing Offerings
    12d SynergyProjectWise
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$7 per userNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    12d SynergyProjectWise
    Considered Both Products
    12d Synergy
    Chose 12d Synergy
    Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
    Incentivized
    Chose 12d Synergy
    From my experience, 12d Synergy is much more user-friendly. Also, administrative tasks are simplified.
    Incentivized
    Bentley Systems
    Chose ProjectWise
    Bentley ProjectWise from a user perspective just does not stack up to even something as simple as Dropbox. ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
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    User Ratings
    12d SynergyProjectWise
    Likelihood to Recommend
    9.4
    (4 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    12d SynergyProjectWise
    Likelihood to Recommend
    12d Synergy
    12d Synergy and its ability to handle all file types really suited the engineering industry.
    Read full review
    Bentley Systems
    ProjectWise is good for really large projects with many team members. I would not recommend it for small projects or those with a small team of people working on them. It is best for technical people and those who plan to use it daily. There are better FTP options out there if you just want to use them for file sharing.
    Read full review
    Pros
    12d Synergy
    • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
    • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
    Read full review
    Bentley Systems
    • Maintain an audit trail of all documentation.
    • Integrate title blocks with the ProjectWise database.
    • Keep documentation for all projects in a single application that anyone with the appropriate authority can access.
    Incentivized
    Read full review
    Cons
    12d Synergy
    • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
    • Improved speeds when referencing shared files from other 12d model projects.
    Read full review
    Bentley Systems
    • It's worse than a virus, it WILL get into every part of your system, with the only way to get rid of it is to do a full system format.
    • Integration is dependent on if Bentley wishes to support your software.
    • DMS system, it just makes it incompatible with native programs unless you have integration, which is at Bentley's discretion for support, exporting to your system is a work around, though this takes significant time to export and to re-teach PW linked file locations when you reimport it.
    • Clunky user interface, if you want to work on more than 1 file at a time expect to be at least 50-80% slower.
    • a Labyrinth of forms that are prone to user error.
    • Interface straight out of Windows 2000, and that's generous.
    • Inability to delete or even "Recycle bin" files, this is more an admin issue but most PW instance lock out deleting files, which makes it impractical for general use.
    • Encourages unnecessary and convoluted workflows, This comes down to the Pro of "The backend is customisable," it may be customisable but this encourages system admins to write convoluted and time consuming workflows just because they can.
    • Seems to require an IT team to manage it - this probably relates to the highly customisable component.
    Read full review
    Usability
    12d Synergy
    No answers on this topic
    Bentley Systems
    It is simple to use once users become familiar with it & it has a familiar Windows-like interface.
    Incentivized
    Read full review
    Support Rating
    12d Synergy
    The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
    Read full review
    Bentley Systems
    No answers on this topic
    Alternatives Considered
    12d Synergy
    Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
    Read full review
    Bentley Systems
    I think ProjectWise is better for technical users than Dropbox, one drive, or SharePoint. It is less intuitive than any of the others though. It is better for restoring files and creating an audit trail than any of the other programs. It is better for sharing large files in a short period of time than SharePoint or one drive. It is also better for larger teams and larger projects than SharePoint or Dropbox.
    Read full review
    Return on Investment
    12d Synergy
    • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
    • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
    Read full review
    Bentley Systems
    • Provides a central place for people to store files.
    • Incredibly long time to fill out forms to initialise a file. 4 hours to update files instead of about 10mins.
    • Significantly longer to open drawings. up to 1.5mins to open vs about 10seconds.
    • Can't easily batch script over files, thus making this workflow either ineffective or redundant. Scripts can take 10mins to do an hours worth of repetitive tasks.
    • Restricts you to 1 file at a time, so rather than in the morning opening 10-15 files at once and doing other work while they open you have to site their and open via dialogue boxes each and every file. This can take 10-15mins of your morning run.
    • People seem to email more documents unofficially now, which kind of defeats the first point.
    Read full review
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