17Track vs. Genesys Multicloud CX (discontinued)
17Track vs. Genesys Multicloud CX (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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17Track | N/A | 17TRACK is a package tracking platform that enables to track over 170+ postal carriers for registered mail, parcel, EMS and multiple express couriers such as DHL, Fedex, UPS, TNT. As well as multiple popular carriers such as GLS, ARAMEX, DPD, TOLL, etc. It also integrated many more e-Commerce carriers worldwide. | N/A | |
Genesys Multicloud CX (discontinued) | N/A | Genesys Multicloud CX (formerly Genesys Engage, or PureEngage) is the Genesys customer engagement platform for enterprises. It is designed to be flexible for enterprises, who often have multiple and multi-national locations (including outsourcing) and large peak volumes and populations. | N/A |
17Track | Genesys Multicloud CX (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
17Track | Genesys Multicloud CX (discontinued) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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17Track | Genesys Multicloud CX (discontinued) | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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17Track | Genesys Multicloud CX (discontinued) | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
17Track | Genesys Multicloud CX (discontinued) | |
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Likelihood to Recommend | - (0 ratings) | 7.7 (147 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (26 ratings) |
Usability | - (0 ratings) | 6.9 (18 ratings) |
Availability | - (0 ratings) | 8.0 (4 ratings) |
Performance | - (0 ratings) | 7.1 (4 ratings) |
Support Rating | - (0 ratings) | 8.7 (21 ratings) |
In-Person Training | - (0 ratings) | 8.1 (3 ratings) |
Online Training | - (0 ratings) | 7.3 (2 ratings) |
Implementation Rating | - (0 ratings) | 3.8 (11 ratings) |
Configurability | - (0 ratings) | 6.5 (3 ratings) |
Ease of integration | - (0 ratings) | 2.0 (4 ratings) |
Product Scalability | - (0 ratings) | 7.3 (4 ratings) |
Vendor post-sale | - (0 ratings) | 7.3 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.3 (2 ratings) |
17Track | Genesys Multicloud CX (discontinued) | |
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Likelihood to Recommend | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Pros | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Cons | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Likelihood to Renew | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Usability | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Reliability and Availability | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Performance | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Support Rating | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
In-Person Training | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Online Training | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Implementation Rating | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Alternatives Considered | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Scalability | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
Return on Investment | Demon Network Tech Co., Ltd (17Track) No answers on this topic | Discontinued Products |
ScreenShots | Genesys Multicloud CX (discontinued) Screenshots |