What users are saying about
37 Ratings
1 Ratings
37 Ratings
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Score 7.7 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

1CRM

It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Adrian Takacs | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
9.0
Gold-Vision
10.0
Customer data management / contact management
1CRM
9.0
Gold-Vision
10.0
Workflow management
1CRM
9.0
Gold-Vision
10.0
Territory management
1CRM
9.0
Gold-Vision
Opportunity management
1CRM
10.0
Gold-Vision
10.0
Integration with email client (e.g., Outlook or Gmail)
1CRM
9.0
Gold-Vision
10.0
Contract management
1CRM
7.0
Gold-Vision
10.0
Quote & order management
1CRM
10.0
Gold-Vision
10.0
Interaction tracking
1CRM
9.0
Gold-Vision
Channel / partner relationship management
1CRM
9.0
Gold-Vision

Customer Service & Support

1CRM
9.3
Gold-Vision
Case management
1CRM
10.0
Gold-Vision
Call center management
1CRM
9.0
Gold-Vision
Help desk management
1CRM
9.0
Gold-Vision

Marketing Automation

1CRM
10.0
Gold-Vision
10.0
Lead management
1CRM
10.0
Gold-Vision
Email marketing
1CRM
10.0
Gold-Vision
10.0

CRM Project Management

1CRM
9.7
Gold-Vision
9.5
Task management
1CRM
9.0
Gold-Vision
Billing and invoicing management
1CRM
10.0
Gold-Vision
10.0
Reporting
1CRM
10.0
Gold-Vision
9.0

CRM Reporting & Analytics

1CRM
9.0
Gold-Vision
Forecasting
1CRM
8.0
Gold-Vision
Pipeline visualization
1CRM
9.0
Gold-Vision
Customizable reports
1CRM
10.0
Gold-Vision

Customization

1CRM
8.5
Gold-Vision
9.5
Custom fields
1CRM
8.0
Gold-Vision
10.0
Custom objects
1CRM
8.0
Gold-Vision
9.0
Scripting environment
1CRM
9.0
Gold-Vision
API for custom integration
1CRM
9.0
Gold-Vision

Security

1CRM
8.5
Gold-Vision
10.0
Single sign-on capability
1CRM
8.0
Gold-Vision
Role-based user permissions
1CRM
9.0
Gold-Vision
10.0

Social CRM

1CRM
7.5
Gold-Vision
Social data
1CRM
7.0
Gold-Vision
Social engagement
1CRM
8.0
Gold-Vision

Integrations with 3rd-party Software

1CRM
9.5
Gold-Vision
Marketing automation
1CRM
9.0
Gold-Vision
Compensation management
1CRM
10.0
Gold-Vision

Platform

1CRM
9.0
Gold-Vision
Mobile access
1CRM
9.0
Gold-Vision

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Adrian Takacs | TrustRadius Reviewer

Cons

1CRM

  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Adrian Takacs | TrustRadius Reviewer

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Adrian Takacs | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Gold-Vision

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

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