What users are saying about
56 Ratings
1 Rating
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

  • Gold-Vision ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Security

Sales Force Automation

9.3

1CRM

93%
10.0

Gold-Vision

100%
Gold-Vision ranks higher in 6/9 features

Customer data management / contact management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Workflow management

9.5
95%
5 Ratings
10.0
100%
1 Rating

Territory management

9.3
93%
5 Ratings
N/A
0 Ratings

Opportunity management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
10.0
100%
1 Rating

Contract management

8.8
88%
5 Ratings
10.0
100%
1 Rating

Quote & order management

9.6
96%
5 Ratings
10.0
100%
1 Rating

Interaction tracking

9.6
96%
5 Ratings
N/A
0 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
N/A
0 Ratings

Customer Service & Support

9.6

1CRM

96%

Gold-Vision

Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features

Case management

9.5
95%
5 Ratings
N/A
0 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
N/A
0 Ratings

Marketing Automation

8.5

1CRM

85%
10.0

Gold-Vision

100%
1CRM ranks higher in 1/2 features

Lead management

8.6
86%
5 Ratings
N/A
0 Ratings

Email marketing

8.3
83%
5 Ratings
10.0
100%
1 Rating

CRM Project Management

9.0

1CRM

90%
9.5

Gold-Vision

95%
1CRM ranks higher in 2/3 features

Task management

9.0
90%
5 Ratings
N/A
0 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
10.0
100%
1 Rating

Reporting

9.4
94%
5 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

9.1

1CRM

91%

Gold-Vision

Feature Set Not Supported
N/A
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
N/A
0 Ratings

Pipeline visualization

9.4
94%
5 Ratings
N/A
0 Ratings

Customizable reports

9.2
92%
5 Ratings
N/A
0 Ratings

Customization

8.9

1CRM

89%
9.5

Gold-Vision

95%
1CRM ranks higher in 3/4 features

Custom fields

9.0
90%
5 Ratings
10.0
100%
1 Rating

Custom objects

9.3
93%
4 Ratings
9.0
90%
1 Rating

Scripting environment

8.6
86%
4 Ratings
N/A
0 Ratings

API for custom integration

8.7
87%
4 Ratings
N/A
0 Ratings

Security

9.3

1CRM

93%
10.0

Gold-Vision

100%
1CRM ranks higher in 1/2 features

Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.4
94%
5 Ratings
10.0
100%
1 Rating

Social CRM

9.1

1CRM

91%

Gold-Vision

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

Gold-Vision

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%

Gold-Vision

Feature Set Not Supported
N/A
1CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • Gold-Vision is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
10.0

Gold-Vision

100%
1 Rating

Usability

9.6

1CRM

96%
4 Ratings

Gold-Vision

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings

Gold-Vision

N/A
0 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Adrian Takacs | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Adrian Takacs | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Adrian Takacs | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Gold-Vision

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Gold-Vision

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Gold-Vision

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Gold-Vision

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Gold-Vision

  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Adrian Takacs | TrustRadius Reviewer

Add comparison