1CRM Reviews

37 Ratings
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Score 7.8 out of 100

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Prashant Choudhary | TrustRadius Reviewer
February 10, 2020

The best cost-efficient solution for any SME!

Score 9 out of 10
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There have been many instances that 1CRM has rectified and improved on, it has reduced lead time for the customer by reducing billing and budgeting cycle times, and this has by far been an excellent tool at automating several petty manual tasks so as to contribute to the improvement of sales productivity and marketing management as well as the customer experience.
This has loads of excellent features that have made this very efficient in any small or medium organization. The cost of the product is by far the most value for money for any CRM out there.
  • Sales management.
  • Marketing management.
  • Some random logouts but way less compared to others.
  • Becomes a little cluttered as it has all products, services and order management.
It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Read Prashant Choudhary's full review

1CRM Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (1)
9
Workflow management (1)
9
Territory management (1)
9
Opportunity management (1)
10
Integration with email client (e.g., Outlook or Gmail) (1)
9
Contract management (1)
7
Quote & order management (1)
10
Interaction tracking (1)
9
Channel / partner relationship management (1)
9
Case management (1)
10
Call center management (1)
9
Help desk management (1)
9
Lead management (1)
10
Email marketing (1)
10
Task management (1)
9
Billing and invoicing management (1)
10
Reporting (1)
10
Forecasting (1)
8
Pipeline visualization (1)
9
Customizable reports (1)
10
Custom fields (1)
8
Custom objects (1)
8
Scripting environment (1)
9
API for custom integration (1)
9
Single sign-on capability (1)
8
Role-based user permissions (1)
9
Social data (1)
7
Social engagement (1)
8
Marketing automation (1)
9
Compensation management (1)
10
Mobile access (1)
9

About 1CRM

1CRM is an open source, integrated customer relationship management (CRM) solution that covers the complete business management lifecycle. It includes features like collaboration and mobile access, and it can be customized for multiple industries.