A cloud based well managed monitoring software
March 29, 2021

A cloud based well managed monitoring software

Puneet Madan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 1CRM

We use it for managing our project and resources. We also used to track our deliveries to client and monitor the billing from the client. We use it only in our department to manage our needs easily. It also helps us to track our resources and their output. It's easy to use and configure as it's a cloud based system.
  • Monitor sales and billings from client.
  • Manage our Internet resources and to track their output.
  • Monitor our deliveries.
  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
  • It increases our sales.
  • It increases our output.
  • It provides us reports for analysing data.
  • It's having a positive outline.
It's more advanced and interactive to use. And it's cloud based built in latest technology so it's much better for me to use.

Do you think 1CRM delivers good value for the price?

Yes

Are you happy with 1CRM's feature set?

Yes

Did 1CRM live up to sales and marketing promises?

Yes

Did implementation of 1CRM go as expected?

Yes

Would you buy 1CRM again?

Yes

It's embedded with latest technology and easy to use to solve our problems.
It's the best and easy to solve and manage my accounts under a single software which is cloud based.
It's great. It's not less appropriate anywhere because it's moving in right direction.

1CRM Feature Ratings

Customer data management / contact management
9
Workflow management
10
Territory management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
7
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
7
Case management
8
Call center management
10
Help desk management
9
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
8
Reporting
10
Forecasting
9
Pipeline visualization
10
Customizable reports
9
Custom fields
9
Custom objects
10
Scripting environment
9
API for custom integration
8
Role-based user permissions
10
Single sign-on capability
9
Social data
9
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
8