What users are saying about
52 Ratings
5 Ratings
52 Ratings
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Score 8.9 out of 100
5 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

1CRM

It is so beneficial in managing customer relations and in managing projects. It is software with an easy and friendly interface and is available in the market at a very reasonable price. It has features that enabled us in making budgets and invoices as well. It is not desirable for managing internet resources.
Maya George | TrustRadius Reviewer

mSalesApp

Very useful solution prior, during, and after meeting client
  • Prior--Useful to know everything about the client prior to meet up, including buying patterns, credit history, last order, etc.
  • During--Instant order undertaking, promote new or slow moving stock, collections on the go
  • After--Advantage of not having to duplicate entries (such as handwritten orders) reduces followup activity
Mario Marcelline | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

1CRM
8.9
mSalesApp
Customer data management / contact management
1CRM
8.9
mSalesApp
Workflow management
1CRM
9.3
mSalesApp
Territory management
1CRM
8.9
mSalesApp
Opportunity management
1CRM
9.2
mSalesApp
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.6
mSalesApp
Contract management
1CRM
8.6
mSalesApp
Quote & order management
1CRM
9.1
mSalesApp
Interaction tracking
1CRM
8.9
mSalesApp
Channel / partner relationship management
1CRM
8.7
mSalesApp

Customer Service & Support

1CRM
9.0
mSalesApp
Case management
1CRM
8.6
mSalesApp
Call center management
1CRM
9.1
mSalesApp
Help desk management
1CRM
9.2
mSalesApp

Marketing Automation

1CRM
8.8
mSalesApp
Lead management
1CRM
9.0
mSalesApp
Email marketing
1CRM
8.5
mSalesApp

CRM Project Management

1CRM
9.1
mSalesApp
Task management
1CRM
9.0
mSalesApp
Billing and invoicing management
1CRM
9.1
mSalesApp
Reporting
1CRM
9.2
mSalesApp

CRM Reporting & Analytics

1CRM
9.2
mSalesApp
Forecasting
1CRM
9.1
mSalesApp
Pipeline visualization
1CRM
9.3
mSalesApp
Customizable reports
1CRM
9.3
mSalesApp

Customization

1CRM
8.9
mSalesApp
Custom fields
1CRM
8.9
mSalesApp
Custom objects
1CRM
9.1
mSalesApp
Scripting environment
1CRM
8.7
mSalesApp
API for custom integration
1CRM
9.0
mSalesApp

Security

1CRM
9.2
mSalesApp
Single sign-on capability
1CRM
9.2
mSalesApp
Role-based user permissions
1CRM
9.1
mSalesApp

Social CRM

1CRM
9.1
mSalesApp
Social data
1CRM
8.9
mSalesApp
Social engagement
1CRM
9.3
mSalesApp

Integrations with 3rd-party Software

1CRM
8.4
mSalesApp
Marketing automation
1CRM
8.2
mSalesApp
Compensation management
1CRM
8.6
mSalesApp

Platform

1CRM
7.9
mSalesApp
Mobile access
1CRM
7.9
mSalesApp

Pros

1CRM

  • It is feature-rich, adaptable, and simple to use, with excellent support.
  • including e-commerce, marketing, and customer care.
  • This programme offers a comprehensive solution for managing all aspects of online company,
salman inamdar | TrustRadius Reviewer

mSalesApp

  • Realtime access to inventory, including promotions and help to sell more and sell better
  • All customer information and history in the palm of your hand ensures better and more efficient service
  • Totally eliminates paperwork; sales team does not have to carry paperwork or duplicate entries
  • Immediate order undertaking with customer sign on glass confirmation
Mario Marcelline | TrustRadius Reviewer

Cons

1CRM

  • In comparison to Outlook, the e-mail feature is limited.
  • Streamline sales processes by combining business resources.
  • The size of 1CRM is probably my least favourite feature. It includes Order Management, Service Management, and Project Management in addition to CRM. When I first started using it as a basic Sales & Marketing CRM for a few months, I had no idea what I was getting myself into.
salman inamdar | TrustRadius Reviewer

mSalesApp

  • Would like it to expand in to a mini ERP with other modules such as CRM, WMS, TMS
Mario Marcelline | TrustRadius Reviewer

Usability

1CRM

1CRM 9.3
Based on 7 answers
1CRM software is very useful in order management and I'm also able to prepare timesheets. It also ease our work by collecting the customer's details. This 1CRM software can be used in other companies as well. I recommend 1CRM to my colleges and friends. It's even highly recommended to others.
Anonymous | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.4
Based on 7 answers
Support is effective and overall give user a good experience. Tool is simple so that this can be used by new people in organizations. This does not give [us] complex problems or hurdles when compared to other CRM's.
Anonymous | TrustRadius Reviewer

mSalesApp

No score
No answers yet
No answers on this topic

Alternatives Considered

1CRM

1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Prashant Choudhary | TrustRadius Reviewer

mSalesApp

No answers on this topic

Return on Investment

1CRM

  • We are very pleased with your performance because it has greatly aided us in our sales because it provides a wide range of options and responsibilities, such as budgeting, monitoring, project management, and invoice generation, all of which have made our work easier and more tolerable.
  • Your technical support team is fantastic; they are always willing to assist us and have identified answers in a timely manner.
salman inamdar | TrustRadius Reviewer

mSalesApp

  • Very positive and instant impact with accuracy and efficiency
  • Overall objective achieved with immediate increase in sales and revenue
  • We experienced ROI with three months
Mario Marcelline | TrustRadius Reviewer

Screenshots

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

1CRM Editions & Modules

Additional Pricing Details

mSalesApp

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

mSalesApp Editions & Modules

Edition
Monthly$1991
Annual$2,1891
  1. three users per month, full functionality
Additional Pricing Details
*If you need integration with any other Systems Contact Us.

Rating Summary

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