What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Aptean Ross ERP
Ross ERP was designed for and excels in process manufacturing environments. It is best leveraged in companies with strong management support for technology with a strong understanding of the business and manufacturing processes and a willingness to engage in the design and operation of the system. It is less suited for organizations looking for cut and paste solutions that don't' require input from the users and management. It is whatever you make of it.

Verified User
Director in Information Technology
Food Production Company, 201-500 employeesFeature Rating Comparison
Payroll Management
24SevenOffice
7.1
Aptean Ross ERP
—
Pay calculation
24SevenOffice
6.8
Aptean Ross ERP
—
Benefit plan administration
24SevenOffice
7.6
Aptean Ross ERP
—
Direct deposit files
24SevenOffice
5.1
Aptean Ross ERP
—
Salary revision and increment management
24SevenOffice
8.6
Aptean Ross ERP
—
Reimbursement management
24SevenOffice
7.4
Aptean Ross ERP
—
Customization
24SevenOffice
7.9
Aptean Ross ERP
7.5
API for custom integration
24SevenOffice
9.0
Aptean Ross ERP
7.2
Plug-ins
24SevenOffice
6.8
Aptean Ross ERP
7.8
Security
24SevenOffice
7.1
Aptean Ross ERP
8.3
Single sign-on capability
24SevenOffice
6.8
Aptean Ross ERP
8.2
Role-based user permissions
24SevenOffice
7.4
Aptean Ross ERP
8.5
Reporting & Analytics
24SevenOffice
6.9
Aptean Ross ERP
7.6
Dashboards
24SevenOffice
6.8
Aptean Ross ERP
5.5
Standard reports
24SevenOffice
8.0
Aptean Ross ERP
8.2
Custom reports
24SevenOffice
5.9
Aptean Ross ERP
9.1
General Ledger and Configurable Accounting
24SevenOffice
6.1
Aptean Ross ERP
8.1
Accounts payable
24SevenOffice
5.5
Aptean Ross ERP
8.2
Accounts receivable
24SevenOffice
5.9
Aptean Ross ERP
8.2
Global Financial Support
24SevenOffice
7.1
Aptean Ross ERP
8.2
Primary and Secondary Ledgers
24SevenOffice
6.8
Aptean Ross ERP
8.2
Intercompany Accounting
24SevenOffice
5.5
Aptean Ross ERP
—
Localizations
24SevenOffice
7.4
Aptean Ross ERP
—
Journals and Reconciliations
24SevenOffice
5.8
Aptean Ross ERP
7.3
Enterprise Accounting
24SevenOffice
4.9
Aptean Ross ERP
8.2
Configurable Accounting
24SevenOffice
7.4
Aptean Ross ERP
8.2
Centralized Rules Framework
24SevenOffice
5.8
Aptean Ross ERP
8.2
Standardized Processes
24SevenOffice
5.5
Aptean Ross ERP
8.2
Inventory Management
24SevenOffice
6.8
Aptean Ross ERP
8.6
Inventory tracking
24SevenOffice
7.8
Aptean Ross ERP
9.1
Automatic reordering
24SevenOffice
6.5
Aptean Ross ERP
—
Location management
24SevenOffice
6.8
Aptean Ross ERP
7.6
Manufacturing module
24SevenOffice
6.1
Aptean Ross ERP
9.1
Order Management
24SevenOffice
7.6
Aptean Ross ERP
7.6
Pricing
24SevenOffice
8.0
Aptean Ross ERP
6.4
Order entry
24SevenOffice
9.0
Aptean Ross ERP
7.3
Credit card processing
24SevenOffice
6.5
Aptean Ross ERP
—
Cost of goods sold
24SevenOffice
8.1
Aptean Ross ERP
7.3
Order Orchestration
24SevenOffice
6.9
Aptean Ross ERP
—
End-to-end order visibility
24SevenOffice
7.9
Aptean Ross ERP
7.8
Order exception Resolution
24SevenOffice
7.0
Aptean Ross ERP
9.1
Subledger and Financial Process
24SevenOffice
7.1
Aptean Ross ERP
7.1
Automated Invoice Processing
24SevenOffice
8.0
Aptean Ross ERP
7.3
Shared Services Payments
24SevenOffice
6.8
Aptean Ross ERP
—
Billings Management
24SevenOffice
5.5
Aptean Ross ERP
8.2
Customer Receipt Applications
24SevenOffice
7.8
Aptean Ross ERP
8.2
Customer Collections
24SevenOffice
7.8
Aptean Ross ERP
7.3
Revenue Recognition
24SevenOffice
7.5
Aptean Ross ERP
8.2
Cash Management
24SevenOffice
9.0
Aptean Ross ERP
—
Asset Management
24SevenOffice
5.9
Aptean Ross ERP
5.5
Travel & Expense Management
24SevenOffice
7.5
Aptean Ross ERP
7.3
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Aptean Ross ERP
5.5
Period Close
24SevenOffice
6.8
Aptean Ross ERP
6.4
Transactions Tax
24SevenOffice
8.0
Aptean Ross ERP
—
Subledger Reconciliations
24SevenOffice
6.1
Aptean Ross ERP
—
3rd Party Accounting Systems
24SevenOffice
7.1
Aptean Ross ERP
—
Project Financial Management
24SevenOffice
7.2
Aptean Ross ERP
6.9
Budgeting and Forecasting
24SevenOffice
8.4
Aptean Ross ERP
7.3
Project Costing
24SevenOffice
6.5
Aptean Ross ERP
6.0
Cost Capture
24SevenOffice
8.6
Aptean Ross ERP
9.1
Capital Project Management
24SevenOffice
6.1
Aptean Ross ERP
8.2
Customer Invoicing
24SevenOffice
5.9
Aptean Ross ERP
9.1
Customer Contract Compliance
24SevenOffice
8.6
Aptean Ross ERP
6.4
Project Revenue Recognition
24SevenOffice
8.0
Aptean Ross ERP
7.3
Project Financial Performance Analysis
24SevenOffice
7.8
Aptean Ross ERP
7.3
Project Financials Dashboard
24SevenOffice
5.8
Aptean Ross ERP
5.5
Real-time Financial Reporting
24SevenOffice
7.0
Aptean Ross ERP
8.2
Embedded Business Intelligence
24SevenOffice
5.8
Aptean Ross ERP
5.5
Project Planning Collaboration
24SevenOffice
7.4
Aptean Ross ERP
3.6
Project Execution Management
24SevenOffice
7.2
Aptean Ross ERP
7.3
Project Planning and Scheduling
24SevenOffice
8.2
Aptean Ross ERP
—
Project Manager Dashboard
24SevenOffice
7.4
Aptean Ross ERP
—
Resource Manager Dashboard
24SevenOffice
8.0
Aptean Ross ERP
—
Task Insight for Project Managers
24SevenOffice
7.4
Aptean Ross ERP
—
Project Manager Mobile Functionality
24SevenOffice
5.5
Aptean Ross ERP
—
Team Member Task Collaboration
24SevenOffice
6.5
Aptean Ross ERP
—
Team Member Mobile Functionality
24SevenOffice
4.9
Aptean Ross ERP
—
Project Candidate Search
24SevenOffice
6.8
Aptean Ross ERP
—
Project Candidate Comparison and Analysis
24SevenOffice
6.1
Aptean Ross ERP
—
Defineable Resource Pools
24SevenOffice
9.0
Aptean Ross ERP
—
Defineable Resource Pools
24SevenOffice
6.5
Aptean Ross ERP
—
Talent Profiles
24SevenOffice
6.8
Aptean Ross ERP
—
Real-Time Project Reporting
24SevenOffice
8.4
Aptean Ross ERP
7.3
Absence Management
24SevenOffice
8.0
Aptean Ross ERP
—
Product Lifecycle Management
24SevenOffice
8.0
Aptean Ross ERP
—
Grants Management
24SevenOffice
7.2
Aptean Ross ERP
—
Award Lifecycle Management
24SevenOffice
8.0
Aptean Ross ERP
—
Spending Control
24SevenOffice
6.1
Aptean Ross ERP
—
Indirect Cost Management
24SevenOffice
7.4
Aptean Ross ERP
—
Billing
24SevenOffice
7.1
Aptean Ross ERP
—
Procurement
24SevenOffice
6.6
Aptean Ross ERP
6.7
Sourcing Team Collaboration
24SevenOffice
7.8
Aptean Ross ERP
7.3
Sourcing Analysis
24SevenOffice
7.0
Aptean Ross ERP
7.3
Bids Analyzed and Compared
24SevenOffice
7.0
Aptean Ross ERP
6.4
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.1
Aptean Ross ERP
—
Contract Authoring
24SevenOffice
7.4
Aptean Ross ERP
—
Contract Compliance Management
24SevenOffice
6.1
Aptean Ross ERP
—
Contract History
24SevenOffice
4.9
Aptean Ross ERP
—
Contract Renewal Automation
24SevenOffice
7.6
Aptean Ross ERP
—
Contract Repository
24SevenOffice
6.4
Aptean Ross ERP
6.4
Contract Standardization and Enforcement
24SevenOffice
5.5
Aptean Ross ERP
—
Electronic Signatures
24SevenOffice
6.5
Aptean Ross ERP
6.4
Invoice Automated Matching
24SevenOffice
8.4
Aptean Ross ERP
—
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Aptean Ross ERP
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Aptean Ross ERP
6.4
Spend Compliance Management
24SevenOffice
6.4
Aptean Ross ERP
—
Supplier Assessment
24SevenOffice
7.6
Aptean Ross ERP
—
Supplier Communication and Collaboration
24SevenOffice
7.4
Aptean Ross ERP
—
Supplier Management
24SevenOffice
4.9
Aptean Ross ERP
6.4
Supplier Portal
24SevenOffice
5.5
Aptean Ross ERP
7.3
Risk Management
24SevenOffice
6.7
Aptean Ross ERP
—
Risk Repository
24SevenOffice
7.0
Aptean Ross ERP
—
Control Management
24SevenOffice
8.0
Aptean Ross ERP
—
Control Mapping
24SevenOffice
4.9
Aptean Ross ERP
—
Control Efficiency Assessments
24SevenOffice
6.8
Aptean Ross ERP
—
Automated Control Assessments
24SevenOffice
7.4
Aptean Ross ERP
—
Assessment Capture
24SevenOffice
5.9
Aptean Ross ERP
—
Issue Detection
24SevenOffice
7.0
Aptean Ross ERP
—
Automatic Notification
24SevenOffice
8.2
Aptean Ross ERP
—
Remediation and Certification
24SevenOffice
4.9
Aptean Ross ERP
—
Logistics
24SevenOffice
6.8
Aptean Ross ERP
8.2
Transportation Planning and Optimization
24SevenOffice
7.4
Aptean Ross ERP
—
Transportation Sourcing Management
24SevenOffice
5.1
Aptean Ross ERP
—
Transportation Process Integration
24SevenOffice
7.0
Aptean Ross ERP
—
Transportation Execution Management
24SevenOffice
7.0
Aptean Ross ERP
—
Freight Payment Automation
24SevenOffice
8.6
Aptean Ross ERP
—
Trade Management
24SevenOffice
5.3
Aptean Ross ERP
—
Trade Regulatory Compliance Management
24SevenOffice
7.8
Aptean Ross ERP
—
Customs Entry Management
24SevenOffice
5.5
Aptean Ross ERP
—
Customs Document Management
24SevenOffice
7.4
Aptean Ross ERP
7.3
Customs Document Collaboration
24SevenOffice
8.0
Aptean Ross ERP
7.3
Fulfillment Management
24SevenOffice
5.3
Aptean Ross ERP
9.1
Inventory Visibility
24SevenOffice
9.0
Aptean Ross ERP
9.1
Warehouse Workforce Management
24SevenOffice
5.0
Aptean Ross ERP
—
Manufacturing
24SevenOffice
6.4
Aptean Ross ERP
8.4
Production Process Design
24SevenOffice
8.6
Aptean Ross ERP
9.1
Supply Chain Business Flows
24SevenOffice
6.8
Aptean Ross ERP
6.4
Production Management
24SevenOffice
7.8
Aptean Ross ERP
9.1
Contracted Manufacturing Management
24SevenOffice
4.9
Aptean Ross ERP
7.3
Configuration Management
24SevenOffice
6.1
Aptean Ross ERP
9.1
Work Definition
24SevenOffice
5.1
Aptean Ross ERP
7.3
Work Execution
24SevenOffice
7.6
Aptean Ross ERP
9.1
Advanced Fulfillment
24SevenOffice
6.1
Aptean Ross ERP
9.1
Manufacturing Costs
24SevenOffice
4.9
Aptean Ross ERP
9.1
Supply Chain
24SevenOffice
7.7
Aptean Ross ERP
7.3
Forecasting
24SevenOffice
8.0
Aptean Ross ERP
7.0
Inventory Planning
24SevenOffice
9.0
Aptean Ross ERP
7.6
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Aptean Ross ERP
7.3
Performance Monitoring
24SevenOffice
7.8
Aptean Ross ERP
7.3
Product Lifecycle Management
24SevenOffice
7.3
Aptean Ross ERP
8.0
Ideation Management
24SevenOffice
8.0
Aptean Ross ERP
—
Requirements Management
24SevenOffice
5.5
Aptean Ross ERP
—
Proposal Management
24SevenOffice
4.5
Aptean Ross ERP
—
Innovation Portfolio Management
24SevenOffice
7.0
Aptean Ross ERP
—
Product Master Data Management
24SevenOffice
8.6
Aptean Ross ERP
9.1
Vendor Portal
24SevenOffice
7.8
Aptean Ross ERP
7.0
Project Portfolio Management
24SevenOffice
9.6
Aptean Ross ERP
—
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesAptean Ross ERP
- Management short-dated ingredients FIFO.
- Ease of pulling past production material handling information.
- Managing of inventory needs MRP.
Sr. Operations Data Analyst
Litehouse Food Inc.Food Production, 1001-5000 employees
Cons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Aptean Ross ERP
- The user interface is under constant improvement, but its a difficult balance between flexibility and ease of use. They have made great strides in recent releases, but have room to grow.
- Built in reporting and analytics. Again, they are making great improvements over the last several releases, but have room to keep improving.

Verified User
Director in Information Technology
Food Production Company, 201-500 employeesAlternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesAptean Ross ERP
Ross by and far has the most features and support for what is out there. Where most ERP systems everything is add ons, Ross builds those for the most part directly into their applications
Sr. Operations Data Analyst
Litehouse Food Inc.Food Production, 1001-5000 employees
Return on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Aptean Ross ERP
- I don't have hard numbers on ROI. For our business, ERP is a requirement, and Ross has excelled at meeting those requirements. We have nearly doubled the business, with perhaps a 20% increase in headcount managing those orders and invoices. We would not have been able to do that without the efficiencies of process we gained with Ross.

Verified User
Director in Information Technology
Food Production Company, 201-500 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Aptean Ross ERP
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No