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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    24SevenOffice

    Score9 out of 10
    N/A24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A

    DDMSPLUS

    Score9.3 out of 10
    N/AA distribution ERP software for office product dealers, used to manage an office products business and drive efficiency for both the online and brick-and-mortar locations arms of the company. DMSPLUS combines sales and service, commodity distribution, and project management into a single location, centralizing all critical functions of the business.N/A
    Pricing
    24SevenOfficeDDMSPLUS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    24SevenOfficeDDMSPLUS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    24SevenOfficeDDMSPLUS
    Payroll Management
    Comparison of Payroll Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    DDMSPLUS
    4.0
    2 Ratings
    61% below category average
    Pay calculation6.72 Ratings1.01 Ratings
    Benefit plan administration7.62 Ratings1.01 Ratings
    Direct deposit files5.12 Ratings9.92 Ratings
    Customization
    Comparison of Customization features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.9
    2 Ratings
    4% above category average
    DDMSPLUS
    9.4
    2 Ratings
    22% above category average
    API for custom integration9.02 Ratings8.92 Ratings
    Plug-ins6.72 Ratings9.92 Ratings
    Security
    Comparison of Security features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.0
    2 Ratings
    19% below category average
    DDMSPLUS
    9.0
    2 Ratings
    6% above category average
    Single sign-on capability6.72 Ratings9.02 Ratings
    Role-based user permissions7.42 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.9
    2 Ratings
    9% below category average
    DDMSPLUS
    8.6
    2 Ratings
    13% above category average
    Dashboards6.72 Ratings6.92 Ratings
    Standard reports8.02 Ratings8.92 Ratings
    Custom reports5.82 Ratings9.92 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.1
    3 Ratings
    23% below category average
    DDMSPLUS
    9.7
    2 Ratings
    23% above category average
    Accounts payable8.03 Ratings8.92 Ratings
    Accounts receivable6.03 Ratings10.02 Ratings
    Global Financial Support6.03 Ratings10.01 Ratings
    Primary and Secondary Ledgers7.03 Ratings9.92 Ratings
    Journals and Reconciliations6.03 Ratings10.02 Ratings
    Configurable Accounting6.03 Ratings9.92 Ratings
    Standardized Processes5.03 Ratings9.02 Ratings
    Inventory Management
    Comparison of Inventory Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.8
    2 Ratings
    16% below category average
    DDMSPLUS
    7.5
    2 Ratings
    6% below category average
    Inventory tracking7.72 Ratings6.01 Ratings
    Automatic reordering6.52 Ratings00 Ratings
    Location management6.72 Ratings9.02 Ratings
    Order Management
    Comparison of Order Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% below category average
    DDMSPLUS
    9.2
    2 Ratings
    15% above category average
    Pricing8.02 Ratings10.02 Ratings
    Order entry9.02 Ratings10.02 Ratings
    Credit card processing6.52 Ratings10.02 Ratings
    Cost of goods sold8.12 Ratings9.02 Ratings
    Order Orchestration6.82 Ratings7.01 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.0
    3 Ratings
    8% below category average
    DDMSPLUS
    8.5
    2 Ratings
    12% above category average
    Billing Management7.03 Ratings7.01 Ratings
    Cash and Asset Management7.03 Ratings8.92 Ratings
    Travel & Expense Management7.03 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting5.52 Ratings9.01 Ratings
    Period Close6.72 Ratings8.92 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.1
    2 Ratings
    6% below category average
    DDMSPLUS
    -
    Ratings
    Budgeting and Forecasting8.42 Ratings00 Ratings
    Project Costing6.52 Ratings00 Ratings
    Cost Capture8.62 Ratings00 Ratings
    Capital Project Management6.12 Ratings00 Ratings
    Customer Contract Compliance8.62 Ratings00 Ratings
    Project Revenue Recognition8.02 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.1
    2 Ratings
    1% above category average
    DDMSPLUS
    -
    Ratings
    Project Planning and Scheduling8.32 Ratings00 Ratings
    Task Insight for Project Managers7.42 Ratings00 Ratings
    Project Mobile Functionality5.52 Ratings00 Ratings
    Definable Resource Pools9.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.1
    2 Ratings
    5% below category average
    DDMSPLUS
    -
    Ratings
    Award Lifecycle Management8.02 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.6
    2 Ratings
    7% below category average
    DDMSPLUS
    9.0
    2 Ratings
    24% above category average
    Bids Analyzed and Compared7.01 Ratings9.92 Ratings
    Contract Authoring7.42 Ratings7.01 Ratings
    Contract Repository6.42 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated5.52 Ratings9.92 Ratings
    Supplier Management4.82 Ratings8.92 Ratings
    Risk Management
    Comparison of Risk Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.7
    2 Ratings
    1% below category average
    DDMSPLUS
    -
    Ratings
    Risk Repository7.02 Ratings00 Ratings
    Control Management8.02 Ratings00 Ratings
    Control Efficiency Assessments6.72 Ratings00 Ratings
    Issue Detection7.02 Ratings00 Ratings
    Remediation and Certification4.82 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.8
    2 Ratings
    3% below category average
    DDMSPLUS
    5.3
    2 Ratings
    28% below category average
    Transportation Planning and Optimization7.42 Ratings4.01 Ratings
    Transportation Execution Management7.01 Ratings4.01 Ratings
    Trade and Customs Management5.22 Ratings00 Ratings
    Fulfillment Management5.22 Ratings4.01 Ratings
    Warehouse Workforce Management5.01 Ratings9.01 Ratings
    Manufacturing
    Comparison of Manufacturing features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    6.4
    2 Ratings
    16% below category average
    DDMSPLUS
    8.0
    1 Ratings
    7% above category average
    Production Process Design8.62 Ratings00 Ratings
    Production Management7.72 Ratings00 Ratings
    Configuration Management6.12 Ratings8.01 Ratings
    Work Execution7.62 Ratings00 Ratings
    Manufacturing Costs4.82 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.6
    2 Ratings
    4% above category average
    DDMSPLUS
    9.0
    1 Ratings
    20% above category average
    Forecasting8.01 Ratings00 Ratings
    Inventory Planning9.02 Ratings9.01 Ratings
    Performance Monitoring7.72 Ratings9.01 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of 24SevenOffice and DDMSPLUS
    Feature
    24SevenOffice
    7.3
    2 Ratings
    1% below category average
    DDMSPLUS
    -
    Ratings
    Proposal Management4.52 Ratings00 Ratings
    Product Master Data Management8.62 Ratings00 Ratings
    Best Alternatives
    24SevenOfficeDDMSPLUS
    Small Businesses
    Intuit Enterprise Suite
    Score9.1 out of 10
    Intuit Enterprise Suite
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.3 out of 10
    Zoho One
    Score9.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    24SevenOfficeDDMSPLUS
    Likelihood to Recommend
    9.0
    (3 ratings)
    9.0
    (2 ratings)
    Usability
    5.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (2 ratings)
    User Testimonials
    24SevenOfficeDDMSPLUS
    Likelihood to Recommend
    24SevenOffice
    I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
    Incentivized
    Read full review
    ECI Software Solutions
    it seems to be able to handle multiple locations well. It has a good vpn connection. It makes working at home easy. The problem is it is still run on a dos system. They are removing it slowly, but not all aspects of DDMSPLUS are easy. In my experience, it is hard to get any types of reporting out of that system. For us, AP and payroll are impossible.
    Incentivized
    Read full review
    Pros
    24SevenOffice
    • Excellent UI that is easy to use. All features are a breeze.
    • Because of the depth at which it has data, it can be used very well.
    • Its integration with other ERP software is also possible for better analysis.
    Incentivized
    Read full review
    ECI Software Solutions
    • Accounting
    • Order taking.
    • Credit card payments.
    Incentivized
    Read full review
    Cons
    24SevenOffice
    • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
    • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
    • We have had to pay for any support on the above issues.
    Incentivized
    Read full review
    ECI Software Solutions
    • it is based on a dos system so a new refresh would be nice
    • better order entry and history lookup
    • easier history lookup
    • easier end of month
    • an overall refresh
    Incentivized
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    Usability
    24SevenOffice
    Reduce 50% or more of your manual work through automation. Manage your business and staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system.staff with a comprehensive and fully integrated ERP, MRP, Manufacturing, Inventory management and AI-based accounting and bookkeeping system
    Incentivized
    Read full review
    ECI Software Solutions
    For the most part, it's very functional and very useful.
    Incentivized
    Read full review
    Support Rating
    24SevenOffice
    No answers on this topic
    ECI Software Solutions
    There are a few people that are perfect ratings, but if you dont get one of them it is a little difficult to move forwards. [...], [...], [...], [...], [...]. If you talk to one of them your problems will be solved very quickly. The other support agents im not as familiar with but, in my opinion, some are good
    Incentivized
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    Alternatives Considered
    24SevenOffice
    24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
    Incentivized
    Read full review
    ECI Software Solutions
    No answers on this topic
    Return on Investment
    24SevenOffice
    • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
    • That said the network issues represent lost hours/money.
    • The added training is also expensive.
    Incentivized
    Read full review
    ECI Software Solutions
    • Things like contracts under the master account only instead of having to carry them through to all departments would be a plus!
    Incentivized
    Read full review
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