What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Expandable
Expandable fits our companies needs quite well to manage inventory, sales orders, and purchasing. We recently started to also use Expandable to track ECN changes. The ECN functionality is a little limited in the fact it is difficult to add descriptions or parts affected after it has been implemented. I would recommend having an additional program for managing ECN history

Verified User
Engineer in Engineering
Information Technology & Services Company, 11-50 employeesFeature Rating Comparison
Payroll Management
24SevenOffice
7.1
Expandable
—
Pay calculation
24SevenOffice
6.8
Expandable
—
Benefit plan administration
24SevenOffice
7.6
Expandable
—
Direct deposit files
24SevenOffice
5.2
Expandable
—
Salary revision and increment management
24SevenOffice
8.6
Expandable
—
Reimbursement management
24SevenOffice
7.4
Expandable
—
Customization
24SevenOffice
7.9
Expandable
8.0
API for custom integration
24SevenOffice
9.0
Expandable
8.0
Plug-ins
24SevenOffice
6.8
Expandable
—
Security
24SevenOffice
7.1
Expandable
10.0
Single sign-on capability
24SevenOffice
6.8
Expandable
—
Role-based user permissions
24SevenOffice
7.4
Expandable
10.0
Reporting & Analytics
24SevenOffice
6.9
Expandable
8.7
Dashboards
24SevenOffice
6.8
Expandable
7.0
Standard reports
24SevenOffice
8.0
Expandable
9.0
Custom reports
24SevenOffice
5.9
Expandable
10.0
General Ledger and Configurable Accounting
24SevenOffice
6.2
Expandable
9.0
Accounts payable
24SevenOffice
5.5
Expandable
9.0
Accounts receivable
24SevenOffice
5.9
Expandable
9.0
Global Financial Support
24SevenOffice
7.2
Expandable
—
Primary and Secondary Ledgers
24SevenOffice
6.8
Expandable
—
Intercompany Accounting
24SevenOffice
5.5
Expandable
—
Localizations
24SevenOffice
7.4
Expandable
—
Journals and Reconciliations
24SevenOffice
5.8
Expandable
—
Enterprise Accounting
24SevenOffice
4.9
Expandable
—
Configurable Accounting
24SevenOffice
7.4
Expandable
—
Centralized Rules Framework
24SevenOffice
5.8
Expandable
—
Standardized Processes
24SevenOffice
5.5
Expandable
—
Inventory Management
24SevenOffice
6.8
Expandable
10.0
Inventory tracking
24SevenOffice
7.8
Expandable
10.0
Automatic reordering
24SevenOffice
6.5
Expandable
—
Location management
24SevenOffice
6.8
Expandable
10.0
Manufacturing module
24SevenOffice
6.2
Expandable
10.0
Order Management
24SevenOffice
7.6
Expandable
10.0
Pricing
24SevenOffice
8.0
Expandable
10.0
Order entry
24SevenOffice
9.0
Expandable
10.0
Credit card processing
24SevenOffice
6.5
Expandable
—
Cost of goods sold
24SevenOffice
8.2
Expandable
10.0
Order Orchestration
24SevenOffice
6.9
Expandable
10.0
End-to-end order visibility
24SevenOffice
7.8
Expandable
10.0
Order exception Resolution
24SevenOffice
7.0
Expandable
10.0
Subledger and Financial Process
24SevenOffice
7.1
Expandable
10.0
Automated Invoice Processing
24SevenOffice
8.0
Expandable
—
Shared Services Payments
24SevenOffice
6.8
Expandable
—
Billings Management
24SevenOffice
5.5
Expandable
—
Customer Receipt Applications
24SevenOffice
7.8
Expandable
—
Customer Collections
24SevenOffice
7.8
Expandable
—
Revenue Recognition
24SevenOffice
7.5
Expandable
—
Cash Management
24SevenOffice
9.0
Expandable
—
Asset Management
24SevenOffice
5.9
Expandable
—
Travel & Expense Management
24SevenOffice
7.5
Expandable
—
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Expandable
—
Period Close
24SevenOffice
6.8
Expandable
10.0
Transactions Tax
24SevenOffice
8.0
Expandable
—
Subledger Reconciliations
24SevenOffice
6.2
Expandable
—
3rd Party Accounting Systems
24SevenOffice
7.2
Expandable
—
Project Financial Management
24SevenOffice
7.2
Expandable
—
Budgeting and Forecasting
24SevenOffice
8.4
Expandable
—
Project Costing
24SevenOffice
6.5
Expandable
—
Cost Capture
24SevenOffice
8.6
Expandable
—
Capital Project Management
24SevenOffice
6.2
Expandable
—
Customer Invoicing
24SevenOffice
5.9
Expandable
—
Customer Contract Compliance
24SevenOffice
8.6
Expandable
—
Project Revenue Recognition
24SevenOffice
8.0
Expandable
—
Project Financial Performance Analysis
24SevenOffice
7.8
Expandable
—
Project Financials Dashboard
24SevenOffice
5.8
Expandable
—
Real-time Financial Reporting
24SevenOffice
7.0
Expandable
—
Embedded Business Intelligence
24SevenOffice
5.8
Expandable
—
Project Planning Collaboration
24SevenOffice
7.4
Expandable
—
Project Execution Management
24SevenOffice
7.2
Expandable
—
Project Planning and Scheduling
24SevenOffice
8.2
Expandable
—
Project Manager Dashboard
24SevenOffice
7.4
Expandable
—
Resource Manager Dashboard
24SevenOffice
8.0
Expandable
—
Task Insight for Project Managers
24SevenOffice
7.4
Expandable
—
Project Manager Mobile Functionality
24SevenOffice
5.5
Expandable
—
Team Member Task Collaboration
24SevenOffice
6.5
Expandable
—
Team Member Mobile Functionality
24SevenOffice
4.9
Expandable
—
Project Candidate Search
24SevenOffice
6.8
Expandable
—
Project Candidate Comparison and Analysis
24SevenOffice
6.2
Expandable
—
Defineable Resource Pools
24SevenOffice
9.0
Expandable
—
Defineable Resource Pools
24SevenOffice
6.5
Expandable
—
Talent Profiles
24SevenOffice
6.8
Expandable
—
Real-Time Project Reporting
24SevenOffice
8.4
Expandable
—
Absence Management
24SevenOffice
8.0
Expandable
—
Product Lifecycle Management
24SevenOffice
8.0
Expandable
—
Grants Management
24SevenOffice
7.2
Expandable
10.0
Award Lifecycle Management
24SevenOffice
8.0
Expandable
10.0
Spending Control
24SevenOffice
6.2
Expandable
—
Indirect Cost Management
24SevenOffice
7.4
Expandable
10.0
Billing
24SevenOffice
7.2
Expandable
—
Procurement
24SevenOffice
6.6
Expandable
—
Sourcing Team Collaboration
24SevenOffice
7.8
Expandable
—
Sourcing Analysis
24SevenOffice
7.0
Expandable
—
Bids Analyzed and Compared
24SevenOffice
7.0
Expandable
—
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
Expandable
—
Contract Authoring
24SevenOffice
7.4
Expandable
—
Contract Compliance Management
24SevenOffice
6.2
Expandable
—
Contract History
24SevenOffice
4.9
Expandable
—
Contract Renewal Automation
24SevenOffice
7.6
Expandable
—
Contract Repository
24SevenOffice
6.4
Expandable
—
Contract Standardization and Enforcement
24SevenOffice
5.5
Expandable
—
Electronic Signatures
24SevenOffice
6.5
Expandable
—
Invoice Automated Matching
24SevenOffice
8.4
Expandable
—
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Expandable
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Expandable
—
Spend Compliance Management
24SevenOffice
6.4
Expandable
—
Supplier Assessment
24SevenOffice
7.6
Expandable
—
Supplier Communication and Collaboration
24SevenOffice
7.4
Expandable
—
Supplier Management
24SevenOffice
4.9
Expandable
—
Supplier Portal
24SevenOffice
5.5
Expandable
—
Risk Management
24SevenOffice
6.7
Expandable
—
Risk Repository
24SevenOffice
7.0
Expandable
—
Control Management
24SevenOffice
8.0
Expandable
—
Control Mapping
24SevenOffice
4.9
Expandable
—
Control Efficiency Assessments
24SevenOffice
6.8
Expandable
—
Automated Control Assessments
24SevenOffice
7.4
Expandable
—
Assessment Capture
24SevenOffice
5.9
Expandable
—
Issue Detection
24SevenOffice
7.0
Expandable
—
Automatic Notification
24SevenOffice
8.2
Expandable
—
Remediation and Certification
24SevenOffice
4.9
Expandable
—
Logistics
24SevenOffice
6.8
Expandable
—
Transportation Planning and Optimization
24SevenOffice
7.4
Expandable
—
Transportation Sourcing Management
24SevenOffice
5.2
Expandable
—
Transportation Process Integration
24SevenOffice
7.0
Expandable
—
Transportation Execution Management
24SevenOffice
7.0
Expandable
—
Freight Payment Automation
24SevenOffice
8.6
Expandable
—
Trade Management
24SevenOffice
5.3
Expandable
—
Trade Regulatory Compliance Management
24SevenOffice
7.8
Expandable
—
Customs Entry Management
24SevenOffice
5.5
Expandable
—
Customs Document Management
24SevenOffice
7.4
Expandable
—
Customs Document Collaboration
24SevenOffice
8.0
Expandable
—
Fulfillment Management
24SevenOffice
5.3
Expandable
—
Inventory Visibility
24SevenOffice
9.0
Expandable
—
Warehouse Workforce Management
24SevenOffice
5.0
Expandable
—
Manufacturing
24SevenOffice
6.5
Expandable
—
Production Process Design
24SevenOffice
8.6
Expandable
—
Supply Chain Business Flows
24SevenOffice
6.8
Expandable
—
Production Management
24SevenOffice
7.8
Expandable
—
Contracted Manufacturing Management
24SevenOffice
4.9
Expandable
—
Configuration Management
24SevenOffice
6.2
Expandable
—
Work Definition
24SevenOffice
5.2
Expandable
—
Work Execution
24SevenOffice
7.6
Expandable
—
Advanced Fulfillment
24SevenOffice
6.2
Expandable
—
Manufacturing Costs
24SevenOffice
4.9
Expandable
—
Supply Chain
24SevenOffice
7.7
Expandable
10.0
Forecasting
24SevenOffice
8.0
Expandable
10.0
Inventory Planning
24SevenOffice
9.0
Expandable
10.0
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Expandable
10.0
Performance Monitoring
24SevenOffice
7.8
Expandable
—
Product Lifecycle Management
24SevenOffice
7.3
Expandable
—
Ideation Management
24SevenOffice
8.0
Expandable
—
Requirements Management
24SevenOffice
5.5
Expandable
—
Proposal Management
24SevenOffice
4.5
Expandable
—
Innovation Portfolio Management
24SevenOffice
7.0
Expandable
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Product Master Data Management
24SevenOffice
8.6
Expandable
—
Vendor Portal
24SevenOffice
7.8
Expandable
—
Project Portfolio Management
24SevenOffice
9.6
Expandable
—
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesExpandable
- Great way for everyone on the team to see the same information - sales orders, inventory, purchase orders etc
- The support team is always very responsive!!
- Very customizable to create links between screens

Verified User
Engineer in Engineering
Information Technology & Services Company, 11-50 employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Expandable
- Data entry on certain tasks can be very tedious (for example effected parts on an ECN)
- Sometimes data connections for upload are very slow or just flat out fail multiple times. The problem is intermittent so difficult for support to track and fix
- Certain fields cannot be pulled on a report and require engineering time to create a process to add functionality. It would be nice to have unfiltered access to all fields

Verified User
Engineer in Engineering
Information Technology & Services Company, 11-50 employeesAlternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesExpandable
No answers on this topic
Return on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Expandable
- Helps to provide accurate lead times to customers.
- Accurate revision recording for customer support

Verified User
Engineer in Engineering
Information Technology & Services Company, 11-50 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Expandable
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No