What users are saying about
15 Ratings
2 Ratings
15 Ratings
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Score 6 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

24SevenOffice

I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Clinton Verley | TrustRadius Reviewer

Expandable

Expandable fits our companies needs quite well to manage inventory, sales orders, and purchasing. We recently started to also use Expandable to track ECN changes. The ECN functionality is a little limited in the fact it is difficult to add descriptions or parts affected after it has been implemented. I would recommend having an additional program for managing ECN history
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

24SevenOffice
7.2
Expandable
Pay calculation
24SevenOffice
6.9
Expandable
Benefit plan administration
24SevenOffice
7.5
Expandable
Direct deposit files
24SevenOffice
5.4
Expandable
Salary revision and increment management
24SevenOffice
8.5
Expandable
Reimbursement management
24SevenOffice
7.5
Expandable

Customization

24SevenOffice
8.0
Expandable
8.0
API for custom integration
24SevenOffice
9.0
Expandable
8.0
Plug-ins
24SevenOffice
6.9
Expandable

Security

24SevenOffice
7.2
Expandable
10.0
Single sign-on capability
24SevenOffice
6.9
Expandable
Role-based user permissions
24SevenOffice
7.5
Expandable
10.0

Reporting & Analytics

24SevenOffice
7.1
Expandable
8.7
Dashboards
24SevenOffice
6.9
Expandable
7.0
Standard reports
24SevenOffice
8.0
Expandable
9.0
Custom reports
24SevenOffice
6.4
Expandable
10.0

General Ledger and Configurable Accounting

24SevenOffice
6.4
Expandable
9.0
Accounts payable
24SevenOffice
5.9
Expandable
9.0
Accounts receivable
24SevenOffice
6.4
Expandable
9.0
Global Financial Support
24SevenOffice
7.4
Expandable
Primary and Secondary Ledgers
24SevenOffice
6.9
Expandable
Intercompany Accounting
24SevenOffice
5.9
Expandable
Localizations
24SevenOffice
7.5
Expandable
Journals and Reconciliations
24SevenOffice
5.9
Expandable
Enterprise Accounting
24SevenOffice
5.4
Expandable
Configurable Accounting
24SevenOffice
7.5
Expandable
Centralized Rules Framework
24SevenOffice
5.9
Expandable
Standardized Processes
24SevenOffice
5.9
Expandable

Inventory Management

24SevenOffice
7.0
Expandable
10.0
Inventory tracking
24SevenOffice
7.9
Expandable
10.0
Automatic reordering
24SevenOffice
6.9
Expandable
Location management
24SevenOffice
6.9
Expandable
10.0
Manufacturing module
24SevenOffice
6.4
Expandable
10.0

Order Management

24SevenOffice
7.8
Expandable
10.0
Pricing
24SevenOffice
8.0
Expandable
10.0
Order entry
24SevenOffice
9.0
Expandable
10.0
Credit card processing
24SevenOffice
6.9
Expandable
Cost of goods sold
24SevenOffice
8.4
Expandable
10.0
Order Orchestration
24SevenOffice
7.4
Expandable
10.0
End-to-end order visibility
24SevenOffice
7.6
Expandable
10.0
Order exception Resolution
24SevenOffice
7.0
Expandable
10.0

Subledger and Financial Process

24SevenOffice
7.3
Expandable
10.0
Automated Invoice Processing
24SevenOffice
8.0
Expandable
Shared Services Payments
24SevenOffice
6.9
Expandable
Billings Management
24SevenOffice
5.9
Expandable
Customer Receipt Applications
24SevenOffice
7.9
Expandable
Customer Collections
24SevenOffice
7.9
Expandable
Revenue Recognition
24SevenOffice
7.9
Expandable
Cash Management
24SevenOffice
9.0
Expandable
Asset Management
24SevenOffice
6.4
Expandable
Travel & Expense Management
24SevenOffice
7.9
Expandable
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.9
Expandable
Period Close
24SevenOffice
6.9
Expandable
10.0
Transactions Tax
24SevenOffice
8.0
Expandable
Subledger Reconciliations
24SevenOffice
6.4
Expandable
3rd Party Accounting Systems
24SevenOffice
7.4
Expandable

Project Financial Management

24SevenOffice
7.3
Expandable
Budgeting and Forecasting
24SevenOffice
8.5
Expandable
Project Costing
24SevenOffice
6.9
Expandable
Cost Capture
24SevenOffice
8.5
Expandable
Capital Project Management
24SevenOffice
6.4
Expandable
Customer Invoicing
24SevenOffice
6.4
Expandable
Customer Contract Compliance
24SevenOffice
8.5
Expandable
Project Revenue Recognition
24SevenOffice
8.0
Expandable
Project Financial Performance Analysis
24SevenOffice
7.9
Expandable
Project Financials Dashboard
24SevenOffice
5.9
Expandable
Real-time Financial Reporting
24SevenOffice
7.0
Expandable
Embedded Business Intelligence
24SevenOffice
5.9
Expandable
Project Planning Collaboration
24SevenOffice
7.5
Expandable

Project Execution Management

24SevenOffice
7.3
Expandable
Project Planning and Scheduling
24SevenOffice
8.1
Expandable
Project Manager Dashboard
24SevenOffice
7.5
Expandable
Resource Manager Dashboard
24SevenOffice
8.0
Expandable
Task Insight for Project Managers
24SevenOffice
7.5
Expandable
Project Manager Mobile Functionality
24SevenOffice
5.9
Expandable
Team Member Task Collaboration
24SevenOffice
6.9
Expandable
Team Member Mobile Functionality
24SevenOffice
5.4
Expandable
Project Candidate Search
24SevenOffice
6.9
Expandable
Project Candidate Comparison and Analysis
24SevenOffice
6.4
Expandable
Defineable Resource Pools
24SevenOffice
9.0
Expandable
Defineable Resource Pools
24SevenOffice
6.9
Expandable
Talent Profiles
24SevenOffice
6.9
Expandable
Real-Time Project Reporting
24SevenOffice
8.5
Expandable
Absence Management
24SevenOffice
8.0
Expandable
Product Lifecycle Management
24SevenOffice
8.0
Expandable

Grants Management

24SevenOffice
7.3
Expandable
10.0
Award Lifecycle Management
24SevenOffice
8.0
Expandable
10.0
Spending Control
24SevenOffice
6.4
Expandable
Indirect Cost Management
24SevenOffice
7.5
Expandable
10.0
Billing
24SevenOffice
7.4
Expandable

Procurement

24SevenOffice
6.8
Expandable
Sourcing Team Collaboration
24SevenOffice
7.9
Expandable
Sourcing Analysis
24SevenOffice
7.0
Expandable
Bids Analyzed and Compared
24SevenOffice
7.0
Expandable
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.4
Expandable
Contract Authoring
24SevenOffice
7.5
Expandable
Contract Compliance Management
24SevenOffice
6.4
Expandable
Contract History
24SevenOffice
5.4
Expandable
Contract Renewal Automation
24SevenOffice
7.5
Expandable
Contract Repository
24SevenOffice
6.5
Expandable
Contract Standardization and Enforcement
24SevenOffice
5.9
Expandable
Electronic Signatures
24SevenOffice
6.9
Expandable
Invoice Automated Matching
24SevenOffice
8.5
Expandable
Purchasing Risk and Compliance Management
24SevenOffice
7.5
Expandable
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.9
Expandable
Spend Compliance Management
24SevenOffice
6.5
Expandable
Supplier Assessment
24SevenOffice
7.5
Expandable
Supplier Communication and Collaboration
24SevenOffice
7.5
Expandable
Supplier Management
24SevenOffice
5.4
Expandable
Supplier Portal
24SevenOffice
5.9
Expandable

Risk Management

24SevenOffice
6.8
Expandable
Risk Repository
24SevenOffice
7.0
Expandable
Control Management
24SevenOffice
8.0
Expandable
Control Mapping
24SevenOffice
5.4
Expandable
Control Efficiency Assessments
24SevenOffice
6.9
Expandable
Automated Control Assessments
24SevenOffice
7.5
Expandable
Assessment Capture
24SevenOffice
6.4
Expandable
Issue Detection
24SevenOffice
7.0
Expandable
Automatic Notification
24SevenOffice
8.1
Expandable
Remediation and Certification
24SevenOffice
5.4
Expandable

Logistics

24SevenOffice
7.0
Expandable
Transportation Planning and Optimization
24SevenOffice
7.5
Expandable
Transportation Sourcing Management
24SevenOffice
5.4
Expandable
Transportation Process Integration
24SevenOffice
7.0
Expandable
Transportation Execution Management
24SevenOffice
7.0
Expandable
Freight Payment Automation
24SevenOffice
8.5
Expandable
Trade Management
24SevenOffice
5.8
Expandable
Trade Regulatory Compliance Management
24SevenOffice
7.9
Expandable
Customs Entry Management
24SevenOffice
5.9
Expandable
Customs Document Management
24SevenOffice
7.5
Expandable
Customs Document Collaboration
24SevenOffice
8.0
Expandable
Fulfillment Management
24SevenOffice
5.8
Expandable
Inventory Visibility
24SevenOffice
9.0
Expandable
Warehouse Workforce Management
24SevenOffice
5.0
Expandable

Manufacturing

24SevenOffice
6.7
Expandable
Production Process Design
24SevenOffice
8.5
Expandable
Supply Chain Business Flows
24SevenOffice
6.9
Expandable
Production Management
24SevenOffice
7.9
Expandable
Contracted Manufacturing Management
24SevenOffice
5.4
Expandable
Configuration Management
24SevenOffice
6.4
Expandable
Work Definition
24SevenOffice
5.4
Expandable
Work Execution
24SevenOffice
7.5
Expandable
Advanced Fulfillment
24SevenOffice
6.4
Expandable
Manufacturing Costs
24SevenOffice
5.4
Expandable

Supply Chain

24SevenOffice
7.8
Expandable
10.0
Forecasting
24SevenOffice
8.0
Expandable
10.0
Inventory Planning
24SevenOffice
9.0
Expandable
10.0
Multi-tier Supply Chain Planning
24SevenOffice
6.4
Expandable
10.0
Performance Monitoring
24SevenOffice
7.9
Expandable

Product Lifecycle Management

24SevenOffice
7.4
Expandable
Ideation Management
24SevenOffice
8.0
Expandable
Requirements Management
24SevenOffice
5.9
Expandable
Proposal Management
24SevenOffice
4.9
Expandable
Innovation Portfolio Management
24SevenOffice
7.0
Expandable
Product Master Data Management
24SevenOffice
8.5
Expandable
Vendor Portal
24SevenOffice
7.9
Expandable
Project Portfolio Management
24SevenOffice
9.5
Expandable

Pros

24SevenOffice

  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
Anonymous | TrustRadius Reviewer

Expandable

  • Great way for everyone on the team to see the same information - sales orders, inventory, purchase orders etc
  • The support team is always very responsive!!
  • Very customizable to create links between screens
Anonymous | TrustRadius Reviewer

Cons

24SevenOffice

  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Clinton Verley | TrustRadius Reviewer

Expandable

  • Data entry on certain tasks can be very tedious (for example effected parts on an ECN)
  • Sometimes data connections for upload are very slow or just flat out fail multiple times. The problem is intermittent so difficult for support to track and fix
  • Certain fields cannot be pulled on a report and require engineering time to create a process to add functionality. It would be nice to have unfiltered access to all fields
Anonymous | TrustRadius Reviewer

Alternatives Considered

24SevenOffice

24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
Anonymous | TrustRadius Reviewer

Expandable

No answers on this topic

Return on Investment

24SevenOffice

  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
Clinton Verley | TrustRadius Reviewer

Expandable

  • Helps to provide accurate lead times to customers.
  • Accurate revision recording for customer support
Anonymous | TrustRadius Reviewer

Pricing Details

24SevenOffice

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Expandable

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

24SevenOffice
5.9
Expandable
7.0

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