360 SMS App vs. Inbenta Chatbots

Inbenta Chatbots

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
360 SMS App	Score 8.9 out of 10	N/A	360 SMS App is a one-stop texting solution for the Salesforce platform users. It is developed by the 360 Degree Cloud Technologies company that is a Salesforce registered consulting partner and deals in all the services and solutions related to Salesforce. It is specially developed to solve all the requirements related to SMS, businesses can easily interact with clients in a simple and effective way by integrating it in Salesforce and the setup includes only a few clicks to implement it.	N/A
Inbenta Chatbots	Score 9.5 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…	N/A

Pricing

360 SMS App

Inbenta Chatbots

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
360 SMS App	Inbenta Chatbots
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

Required

Additional Details

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Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

More Pricing Information

Community Pulse
	360 SMS App	Inbenta Chatbots

Best Alternatives
	360 SMS App	Inbenta Chatbots
Small Businesses	Front Score 9.0 out of 10	Front Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	360 SMS App	Inbenta Chatbots
Likelihood to Recommend	- (0 ratings)	9.5 (2 ratings)

User Testimonials
	360 SMS App	Inbenta Chatbots
Likelihood to Recommend	360 Degree Cloud Technologies No answers on this topic	Inbenta Technologies Inc. In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it. David Duque Seiler Owner Read full review
Pros	360 Degree Cloud Technologies No answers on this topic	Inbenta Technologies Inc. Integrate the voice into the customer experience. A real, relatable and up to par spanish translation. An amazing customer service structure. David Duque Seiler Owner Read full review
Cons	360 Degree Cloud Technologies No answers on this topic	Inbenta Technologies Inc. I have not come across an issue that tech support is not willing/able to fix or teach a way around it. David Duque Seiler Owner Read full review
Alternatives Considered	360 Degree Cloud Technologies No answers on this topic	Inbenta Technologies Inc. The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge. David Duque Seiler Owner Read full review
Return on Investment	360 Degree Cloud Technologies No answers on this topic	Inbenta Technologies Inc. We have been able to expedite the process of interaction and capturing details for orders using the chatbots. David Duque Seiler Owner Read full review
ScreenShots	360 SMS App Screenshots	Inbenta Chatbots Screenshots