500apps vs. N-able MSP Manager

500apps

N-able MSP Manager

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
500apps	Score 8.7 out of 10	N/A	500apps is a business platform designed to offer value to every department in growing businesses. With its application suite of 50 apps, 500apps enables work in all department categories such as Marketing, Sales, Support, HR, Developers, Collaboration, and Productivity management. The company's vision is to enable growth in global SMBs through the software applications suite. In addition, this infinity suite can be accessed for $14.99/month with all product categories, no feature caps, access…	$14.99 per month
N-able MSP Manager	Score 10.0 out of 10	N/A	N-able™ MSP Manager (formerly Solarwinds MSP Manager) is a cloud-based help desk and billing software for IT service providers, which includes a ticketing system, customer portal, technician mobile apps, billing tools, and reporting dashboards. MSP Manager offers a lightweight ticketing system with a quick entry feature that allows users to capture essential information such as customer name, service items, and issue details from any screen. Tickets can also be…	N/A

Pricing

500apps

N-able MSP Manager

Editions & Modules

500apps Infinity Suite: $14.99
per month
500apps Infinity Suite: $14.99
per month

No answers on this topic

Offerings

Pricing Offerings
500apps	N-able MSP Manager
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

Unlimited Access to 50 apps, No Feature Caps, 24x5 Email, Chat, and Phone Support, & Single Sign-On No tiers. Honest pricing. Cancel anytime.

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More Pricing Information

Community Pulse
	500apps	N-able MSP Manager

Best Alternatives
	500apps	N-able MSP Manager
Small Businesses	Intuit Enterprise Suite Score 9.1 out of 10	Intuit Enterprise Suite Score 9.1 out of 10
Medium-sized Companies	Intuit Enterprise Suite Score 9.1 out of 10	Intuit Enterprise Suite Score 9.1 out of 10
Enterprises	Planview AdaptiveWork Score 8.7 out of 10	Planview AdaptiveWork Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	500apps	N-able MSP Manager
Likelihood to Recommend	9.0 (1 ratings)	4.0 (4 ratings)
Support Rating	- (0 ratings)	3.9 (2 ratings)

User Testimonials
	500apps	N-able MSP Manager
Likelihood to Recommend	500apps I think it is well suited in the IT and HR/administration areas. As it offers a large services related to communications and data management systems. Also in educational institutions we can use the service as well. Hospitals and medical systems will be the top most benificiries of these softwares as data tracking and monitoring of patients will be efficient. rahul suyal Project manager Read full review	N-able It's a good company to grow with because as needs change there are more features available. Incentivized Tamara Ham Secretary Read full review
Pros	500apps No answers on this topic	N-able Web Based Automated Ticket creation Incentivized CM chris maddox Senior Consultant Read full review
Cons	500apps No answers on this topic	N-able It is just simply too slow! The web interface requires patience, even when moving between tabs or menu choices. This is by far the biggest detracting element of MSP Manager. Input customization -- I would like the settings pages to allow me to customize some input screens, especially the Ticket Entry window. The "Quick Ticket" entry is missing a few key items I want in a trouble ticket, and the full ticket entry window has numerous fields I never use or are always the same, and so it just takes more time and effort than is necessary. Both the asset tracking and the knowledge base should be more robust and integrally tied into the RMM console, so that licenses, serial numbers, procedures, network data are quick and simple to access from either interface. Incentivized Les Klassen Hamm Owner Read full review
Support Rating	500apps No answers on this topic	N-able They're good at resolving issues when they arise. Incentivized Tamara Ham Secretary Read full review
Alternatives Considered	500apps The user-friendly UI is excellent. In contrast to other platforms, I am able to build my chatbot in a matter of minutes. I finally chose Botup. It's the most user-friendly and cost-effective chatbot software available, thanks to its intuitive user interface and first-rate customer support. I advise you to use the 500apps all-in-one suite instead of wasting time and money seeking third-party integrations for your company rahul suyal Project manager Read full review	N-able MSP Manager is a fully serviced paid option. Spiceworks is a free helpdesk. They both are very useful, but a company can just outgrow Spiceworks. Incentivized Verified User Anonymous Read full review
Return on Investment	500apps No answers on this topic	N-able We have had to spend time and resources to create our own reports, as MSP Manager does not have them. Searching for a ticket requires scrolling, wasting time Incentivized CM chris maddox Senior Consultant Read full review
ScreenShots	500apps Screenshots	N-able MSP Manager Screenshots