Good program to use with different levels of user experience
Overall Satisfaction with SolarWinds MSP Manager
We use MSP to support the business through documenting and tracking multiple clients/jobs, hours spent on each project with details of the work done, and multiple employees and their work. The company is quick to respond if there is an issue using either email or live chat. They are friendly and professional.
Pros
- Communicates well with clients.
- Quick to respond when there is an issue.
Cons
- Labeling/titling work "labels" without all the extra steps.
- Certainly has made it easier to track our clients.
- Tracks spent hours on each job.
Do you think N-able MSP Manager delivers good value for the price?
Not sure
Are you happy with N-able MSP Manager's feature set?
Yes
Did N-able MSP Manager live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of N-able MSP Manager go as expected?
Yes
Would you buy N-able MSP Manager again?
Yes
Comments
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