8x8 Meet (discontinued) vs. Cisco Board Series

The only issue that I have faced so far is learning the program. Being a new admin with 8x8 X Series, you have a lot of questions and need help figuring stuff out. They have great customer service. Every page on the admin portal they have a chatbot. When you need help you can click on the chatbot and right away you are either directed to helpful documents or a customer service rep.

When it comes to the functionality of the board's display in a hybrid meeting, the Cisco Board Series Pro does a good job of making remote participants feel included by clearly relaying In large conference rooms, the AI virtual lens and the camera views, such as the People Focus, make sure that all are visible.

Incentivized

• The system allows our employees to work from home and continue to be connected to the phone system.
• Meetings are easy to join & establish.

• The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
• It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
• This is entirely for industrial design. A more is enclosed by powerful microphones.
• It's simple to install and use. It's a one-stop solution for all your needs.
• It is a great quality collaborative experience, which is easy to use and touch based.

Incentivized

• Less wait time on Service calls.
• Admin view is rather complex.

• It feels like affordability is a huge minus point in Webex because it can be too expensive to afford for a small to medium company
• Wireless connectivity needs a good internet connection to have a seamless experience.
• White board pen tool not precise with the screen location sometimes and refresh rate seems little low

Incentivized

By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training

Incentivized

It is very easy to use and pick up, even for people who haven't used these devices before. There can be some initial difficulty in knowing what to do and when, and the lack of remote control is a fairly big letdown. If the screen is far away from you, it is not great to have to keep getting up.

Incentivized

Cisco Webex Board Series comes from a reputed company like Cisco. They are known for their loyal customer base and a major reason for their customer base is their awesome customer support. They are quick to respond and the demo team explained very elaborately. The whole process was done within the given timeline. We are totally impressed by their support.

Incentivized

The Cisco Webex Board is part of the Cisco product line and is really well integrated as such. We have been using Webex for meetings and so it felt Natural to leverage the tools made for this environment. It's quite seamless for our users, even the novice ones. The other key element is that we knew that this significant investment was for the long term, and we trust that Cisco will keep bringing innovation to add to the user experience.

Incentivized

• The cell phone app, 8x8 work, is great and allows users not to be tied to their desks
• Moves calls to other line if unanswered.

• Increased Team Coordination: due to better communication, there was enhanced coordination in the completion of tasks.
• Informed Decisions Making, A variety of strategic decisions have been made with analytics.
• Sometimes the software has slightly slowed the decisions made in an organization due to the time it has taken in running the analysis.