What users are saying about
2 Ratings
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Score 8.8 out of 100
228 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
MicroStrategy Analytics
7.9
Customizable dashboards
9 Spokes
9.0
MicroStrategy Analytics
8.7
Pixel Perfect reports
9 Spokes
MicroStrategy Analytics
7.5
Report Formatting Templates
9 Spokes
MicroStrategy Analytics
7.5

Ad-hoc Reporting

9 Spokes
7.0
MicroStrategy Analytics
7.6
Drill-down analysis
9 Spokes
7.0
MicroStrategy Analytics
8.4
Formatting capabilities
9 Spokes
MicroStrategy Analytics
8.1
Integration with R or other statistical packages
9 Spokes
MicroStrategy Analytics
7.0
Report sharing and collaboration
9 Spokes
MicroStrategy Analytics
7.2

Data Discovery and Visualization

9 Spokes
10.0
MicroStrategy Analytics
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
MicroStrategy Analytics
7.8
Location Analytics / Geographic Visualization
9 Spokes
MicroStrategy Analytics
8.9
Predictive Analytics
9 Spokes
MicroStrategy Analytics
7.5

Access Control and Security

9 Spokes
9.0
MicroStrategy Analytics
8.4
Multi-User Support (named login)
9 Spokes
9.0
MicroStrategy Analytics
8.2
Role-Based Security Model
9 Spokes
MicroStrategy Analytics
8.7
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
MicroStrategy Analytics
8.3
Single Sign-On (SSO)
9 Spokes
MicroStrategy Analytics
8.5

Mobile Capabilities

9 Spokes
8.0
MicroStrategy Analytics
7.9
Responsive Design for Web Access
9 Spokes
6.0
MicroStrategy Analytics
7.3
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
MicroStrategy Analytics
6.7
Dedicated iOS Application
9 Spokes
MicroStrategy Analytics
9.0
Dedicated Android Application
9 Spokes
MicroStrategy Analytics
8.5

Report Output and Scheduling

9 Spokes
MicroStrategy Analytics
7.4
Publish to Web
9 Spokes
MicroStrategy Analytics
7.7
Publish to PDF
9 Spokes
MicroStrategy Analytics
8.9
Report Versioning
9 Spokes
MicroStrategy Analytics
7.3
Report Delivery Scheduling
9 Spokes
MicroStrategy Analytics
7.8
Delivery to Remote Servers
9 Spokes
MicroStrategy Analytics
5.1

Application Program Interfaces (APIs) / Embedding

9 Spokes
MicroStrategy Analytics
8.5
REST API
9 Spokes
MicroStrategy Analytics
9.0
Javascript API
9 Spokes
MicroStrategy Analytics
8.3
iFrames
9 Spokes
MicroStrategy Analytics
8.5
Java API
9 Spokes
MicroStrategy Analytics
8.9
Themeable User Interface (UI)
9 Spokes
MicroStrategy Analytics
7.7
Customizable Platform (Open Source)
9 Spokes
MicroStrategy Analytics
8.5

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • I think the dashboards are quite helpful to visualize on the spot data.
  • Creation of facts and attributes is simple - I have no programming experience and was still able to create and modify these items.
  • Scheduling reports to be run on a daily, weekly, or hourly basis is simple. It provides updated data on a timed basis with no need to go back into the program.
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

  • Visual Insight have multiple limitations. Few of them are listed here - i)Cannot change default graph colors ii) text/graph formatting are very very limited iii)Add metric to Color by / Thresholds is not possible iv)one of the worst limitation of the VI in older versions is that it is not possible to create filters that apply only to a specific visualization. For example if there are 4 graphs in one dashboard & if you have filters then those filters would be applicable for all of them
  • Some formatting options are not there either on Web or Developer especially while dealing with a document. We have to use both Web & Developer to solve issues.
  • While connecting with MDX cube reporting loses a lot of features.
Abanish Mishra | TrustRadius Reviewer

Likelihood to Renew

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 9.9
Based on 27 answers
I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
Paul Campbell | TrustRadius Reviewer

Usability

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 7.0
Based on 3 answers
The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
Wm. Dexter Jones | TrustRadius Reviewer

Reliability and Availability

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 10.0
Based on 1 answer
I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
Paul Campbell | TrustRadius Reviewer

Performance

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 10.0
Based on 1 answer
Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
Paul Campbell | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

MicroStrategy Analytics 10.0
Based on 3 answers
If the staff does not know they answer they either find it out at some point, or put in a feature request. I have never been left hanging or been given an answer that is unsatisfactory to the solution. Even if there was no current solution, I was still told the logical reason and why.
Paul Campbell | TrustRadius Reviewer

Online Training

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 7.8
Based on 4 answers
I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
Shawn Stephens | TrustRadius Reviewer

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 8.0
Based on 3 answers
Implementation is not easy, but also not difficult. With enough training on how to create a schema, and with the proper data warehouse schema the implementation can be very quick. If there are a lot of unknowns in the beginning phase of modeling, that can greatly extend the overall time taken for a fully implemented project.
Paul Campbell | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

MicroStrategy Analytics

Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
Anonymous | TrustRadius Reviewer

Scalability

9 Spokes

No score
No answers yet
No answers on this topic

MicroStrategy Analytics

MicroStrategy Analytics 10.0
Based on 1 answer
This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
Paul Campbell | TrustRadius Reviewer

Return on Investment

9 Spokes

No answers on this topic

MicroStrategy Analytics

  • MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
  • By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
  • We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.
Toreyan Clarke | TrustRadius Reviewer

Screenshots

MicroStrategy Analytics

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

9 Spokes Editions & Modules

Additional Pricing Details
9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

MicroStrategy Analytics

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MicroStrategy Analytics Editions & Modules

On-premise Edition
Desktop$6001
  1. per named user
SaaS Edition
Web$6001
Web$300,0002
Mobile$6003
Mobile$300,0004
  1. per named user
  2. per CPU core
  3. per named user
  4. per CPU core
Additional Pricing Details

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
MicroStrategy Analytics
8.5

Likelihood to Renew

9 Spokes
MicroStrategy Analytics
9.9

Usability

9 Spokes
MicroStrategy Analytics
7.0

Reliability and Availability

9 Spokes
MicroStrategy Analytics
10.0

Performance

9 Spokes
MicroStrategy Analytics
10.0

Support Rating

9 Spokes
5.0
MicroStrategy Analytics
10.0

Online Training

9 Spokes
MicroStrategy Analytics
7.8

Implementation Rating

9 Spokes
MicroStrategy Analytics
8.0

Scalability

9 Spokes
MicroStrategy Analytics
10.0

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