9 Spokes vs MicroStrategy Analytics

Likelihood to Recommend

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs

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Verified User

Employee in Marketing

Financial Services Company, 501-1000 employees

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Feature Rating Comparison

9 Spokes

MicroStrategy Analytics

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

9 Spokes

MicroStrategy Analytics

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

9 Spokes

MicroStrategy Analytics

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

9 Spokes

MicroStrategy Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

9 Spokes

MicroStrategy Analytics

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

9 Spokes

MicroStrategy Analytics

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

9 Spokes

MicroStrategy Analytics

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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I think the dashboards are quite helpful to visualize on the spot data.
Creation of facts and attributes is simple - I have no programming experience and was still able to create and modify these items.
Scheduling reports to be run on a daily, weekly, or hourly basis is simple. It provides updated data on a timed basis with no need to go back into the program.

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Verified User

Analyst in Quality Assurance

Hospital & Health Care Company, 501-1000 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Visual Insight have multiple limitations. Few of them are listed here - i)Cannot change default graph colors ii) text/graph formatting are very very limited iii)Add metric to Color by / Thresholds is not possible iv)one of the worst limitation of the VI in older versions is that it is not possible to create filters that apply only to a specific visualization. For example if there are 4 graphs in one dashboard & if you have filters then those filters would be applicable for all of them
Some formatting options are not there either on Web or Developer especially while dealing with a document. We have to use both Web & Developer to solve issues.
While connecting with MDX cube reporting loses a lot of features.

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Abanish Mishra

Business Intelligence Analyst

Match.comInternet, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.9

Based on 27 answers

I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.

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Paul Campbell

Professional Services Engineer

Chartwise Medical SystemsInformation Technology and Services, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 10.0

Based on 4 answers

The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.

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Wm. Dexter Jones

Manager, Business Intelligence and Reporting Services

IgnitionOneInternet, 201-500 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.0

Based on 3 answers

I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.

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Paul Campbell

Professional Services Engineer

Chartwise Medical SystemsInformation Technology and Services, 11-50 employees

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Performance

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.0

Based on 3 answers

Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.

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Paul Campbell

Professional Services Engineer

Chartwise Medical SystemsInformation Technology and Services, 11-50 employees

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Support Rating

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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MicroStrategy Analytics 9.0

Based on 7 answers

Good user community. Support team is available if you are under AMC. You get decent support after raising the support ticket. If it is product bug they will inform you and let you know which patch will resolve the same.

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Dharmesh Shah

Associate Principal

LTI - Larsen & Toubro InfotechRetail, 10,001+ employees

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Online Training

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.0

Based on 5 answers

I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.

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Shawn Stephens

Senior BI Developer

HMS1001-5000 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.0

Based on 7 answers

We measured following KPI for the success

Increase in Business Feeds Loads
Reduction in Controllers Manual Work.
Conversion of Manual Work into Systematic Workflows.
Increase in Customer Spend
Reduction in Service costs
Reduction in time-to-market for new campaigns
Increase in cross sell and Up sell
Error reduction in customer Identification
Existing client retained

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Dharmesh Shah

Associate Principal

LTI - Larsen & Toubro InfotechRetail, 10,001+ employees

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Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.

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Verified User

Engineer in Information Technology

Internet Company, 201-500 employees

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Scalability

No score

No answers yet

No answers on this topic

MicroStrategy Analytics 9.0

Based on 2 answers

This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.

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Paul Campbell

Professional Services Engineer

Chartwise Medical SystemsInformation Technology and Services, 11-50 employees

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Return on Investment

No answers on this topic

MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.

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Toreyan Clarke

Strategy and Market Development Analyst

MediaMathBanking, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

9 Spokes Editions & Modules

—

Additional Pricing Details

9 Spokes is free to use - that’s joining, using the smart dashboard and connecting your apps to it. You'll only pay for any new apps you decide to purchase, but you can trial most of the app recommendations for free! If you want to purchase an app, we'll direct you to the app's website so you can sign up with them. If you sign up to a plan, you'll pay the apps directly and then you can connect the app to your dashboard.

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MicroStrategy Analytics Editions & Modules

On-premise Edition

Desktop	$600¹

per named user

SaaS Edition

Web	$600¹
Web	$300,000²
Mobile	$600³
Mobile	$300,000⁴

per named user
per CPU core
per named user
per CPU core

Additional Pricing Details

—

Rating Summary

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

9 Spokes

MicroStrategy Analytics

Likelihood to Recommend

9 Spokes

MicroStrategy Analytics

Feature Rating Comparison

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

9 Spokes

MicroStrategy Analytics

Cons

9 Spokes

MicroStrategy Analytics

Likelihood to Renew

9 Spokes

MicroStrategy Analytics

Usability

9 Spokes

MicroStrategy Analytics

Reliability and Availability

9 Spokes

MicroStrategy Analytics

Performance

9 Spokes

MicroStrategy Analytics

Support Rating

9 Spokes

MicroStrategy Analytics

Online Training

9 Spokes

MicroStrategy Analytics

Implementation Rating

9 Spokes

MicroStrategy Analytics

Alternatives Considered

9 Spokes

MicroStrategy Analytics

Scalability

9 Spokes

MicroStrategy Analytics

Return on Investment

9 Spokes

MicroStrategy Analytics

Screenshots

9 Spokes

MicroStrategy Analytics

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

9 Spokes Editions & Modules

Additional Pricing Details