9STAR Elastic SSO vs. Atlassian Crowd

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
9STAR Elastic SSO
Score 8.0 out of 10
N/A
9STAR’s Elastic SSO® Team Edition is an enterprise-grade secure single sign-on access cloud software appliance. It is designed to allow enterprise customers to provision, host, and manage enterprise user identities securely in the cloud for secure access.
$216
per month
Atlassian Crowd
Score 5.9 out of 10
N/A
Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A
Pricing
9STAR Elastic SSOAtlassian Crowd
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
9STAR Elastic SSOAtlassian Crowd
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
9STAR Elastic SSOAtlassian Crowd
Top Pros

No answers on this topic

Top Cons

No answers on this topic

User Ratings
9STAR Elastic SSOAtlassian Crowd
Likelihood to Recommend
-
(0 ratings)
8.0
(3 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
9STAR Elastic SSOAtlassian Crowd
Likelihood to Recommend
9STAR
No answers on this topic
Atlassian
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
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Pros
9STAR
No answers on this topic
Atlassian
  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
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Cons
9STAR
No answers on this topic
Atlassian
  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
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Support Rating
9STAR
No answers on this topic
Atlassian
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
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Alternatives Considered
9STAR
No answers on this topic
Atlassian
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
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Return on Investment
9STAR
No answers on this topic
Atlassian
  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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