Great SSO solution for Atlassian
February 25, 2020

Great SSO solution for Atlassian

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Atlassian Crowd

We use Atlassian Crowd as our main user management and SSO solution for all of our other Atlassian related systems in our company. It allows us to have a central user management solution without having to use LDAP and provide an SSO experience for all integrated systems.
  • Many different options for authentication, including credential validation only, user detail synchronization, and more
  • Many different levels of access control, including, user, group, and application-level
  • Sometimes can be a little slow with synchronizing user details.
  • The user interface can be a little confusing.
  • Smoother user experience for end-users when they access systems without having to log in all the time.
  • We no longer need to worry about having to synchronize user profile data across multiple systems manually.
Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.

Do you think Atlassian Crowd delivers good value for the price?

Not sure

Are you happy with Atlassian Crowd's feature set?

Yes

Did Atlassian Crowd live up to sales and marketing promises?

Yes

Did implementation of Atlassian Crowd go as expected?

Yes

Would you buy Atlassian Crowd again?

Yes

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.