AbacusLaw is a case management software that tracks hours and processes billing touting a functional mobile application, from AbacusNext in San Diego.
N/A
eimmigration by Cerenade
Score10 out of 10
N/A
eimmigration is case management software that helps law practices and non-profits simplify immigration casework. Immigration attorneys, paralegals, caseworkers, and operations leaders can use it to save time, advance cases faster, streamline immigration forms, improve client communications, and grow their practices.
$60
per month per user
Pricing
AbacusLaw by CARET
eimmigration by Cerenade
Editions & Modules
No answers on this topic
Starter
$60
per month per user
Essentials
$90
per month per user
Complete
$110
per month per user
Offerings
Pricing Offerings
AbacusLaw by CARET
eimmigration by Cerenade
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discount available for annual pricing.
More Pricing Information
Community Pulse
AbacusLaw by CARET
eimmigration by Cerenade
Considered Both Products
CARET (Abacus Data Systems, Inc. )
No answer on this topic
Cerenade
Verified User
Chose eimmigration by Cerenade
Price - for the features we have, eIMMIGRATION is a more accessible CMS compared to the three other options. Customer Service - they are always reachable and knowledgeable. Lastly, the customized option makes it the tool that we depend on the most. Its reliability is essential …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My understanding is AbacusLaw was bought out by CARET and now pushing their cloud based CMS. Support has always sucked with AbacusLaw. Again, our latest 10+ issues has been going on since 2/13/2023 and it is now 5/18/2023. Abacus STILL does not know how to fix our issues!!! For $60/month per user, you think they would have better support. I have in the process of canceling our contract for breach of contract due to support and the issues for the last 3 months and going with a new CMS. However, the partners of the firm want to stick with a self-hosted (stand alone) CMS, and they are few and far between anymore.
It is a great system that provides convenience, saves time, and increases productivity. For you as a legal professional: You become more productive because the platform integrates cases and forms with only a few clicks, transmitting data automatically through the interface. Even further, it is valid to mention how easy it becomes to review the forms before filing a case with immigration. For your clients: it is convenient because they can answer their questionnaires in their native language at their most convenient time and upload documents to the platform without meeting you. This also increases the legal team's productivity.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SUPPORT STINKS - As of today we have been having issues for OVER 3 MONTHS, but Abacus now only has ONE Tier II tech, and ONE Tier III tech and neither one have figured out our problem or fixed it!
Having a lot of issues since day one
We have a self-hosted version and are not on the cloud and the updates usually bring other issues. They don't know the term "if its not broke don't fix it."
The support is generally good and relatively quick BUT when there is a new product or something they want you to buy, I have felt a bit harassed at that point by sales but when I have an issue I don't feel like support jumps on it as quick.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I did not evaluate MyCase when we selected AbacusLaw. I did not select AbacusLaw and was not involved at that time in the decision. I am evaluating MyCase NOW to REPLACE AbacusLaw.
Price - for the features we have, eIMMIGRATION is a more accessible CMS compared to the three other options. Customer Service - they are always reachable and knowledgeable. Lastly, the customized option makes it the tool that we depend on the most. Its reliability is essential in the Legal Services realm.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
