Able2Extract Professional vs. Aurea Process

Able2Extract is extremely helpful if you have a PDF with text that you want to manipulate. By converting it into another file format that is more conducive to text, you can correct spelling mistakes, copy paragraphs, and remove them or relocate them. Since I had to take spreadsheets and text from a PDF and insert them into a Word document, Able2Extract Professional was the exact tool I needed to avoid simply taking screenshots.

Incentivized

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

• Creates editable spreadsheets from Excel documents that have been scanned.
• Allows certain segments of documents to be selected for editing.
• Allows bulk conversion.

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• GUI can always improve, even if it's currently good
• Better how-to instructions to address initial learning curve
• Functionality could be inserted into Adobe Acrobat Pro, potentially merging products

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

None, except for conversions in Acrobat.

Incentivized

• Able2Extract Professional allows me to compile annual reports without having to seek out creators of supplemental material and ask them to rerun their reports in a different file format
• Our business objective of maintaining consistent branding is achievable through converting PDFs into file formats where we can alter text and swap out logos
• Able2Extract Professional has the speed and ease of use we need to meet our reporting deadlines

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized