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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Abnormal Security

    Score9.5 out of 10
    N/AAbnormal Security, headquartered in San Francisco, offers a secure email gateway to that protects Microsoft 365 and Google Workspace accounts with AI threat detection. The solution is designed to prevent phishing and scams, high-level account impersonation, or supply chain attacks (i.e. invoice fraud).N/A

    Cisco Secure Email Threat Defense

    Score9.3 out of 10
    N/ACisco Secure Email Threat Defense provides protection against email threats that compromise an organization’s brand and operations. Its advanced threat detection capabilities uncover known, emerging and targeted threats. And it expands the scope of organizations' defenses to detect dangerous threats and rapidly search for and remediate threats across security controls. Secure Email Threat Defense's Artificial Intelligence and machine…N/A
    Pricing
    Abnormal SecurityCisco Secure Email Threat Defense
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Abnormal SecurityCisco Secure Email Threat Defense
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsContact vendor for pricing information.—
    More Pricing Information
    Community Pulse
    Abnormal SecurityCisco Secure Email Threat Defense
    Considered Both Products
    Abnormal Security
    Chose Abnormal Security
    Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same …
    Incentivized
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    23 Answers
    Features
    Abnormal SecurityCisco Secure Email Threat Defense
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Abnormal Security and Cisco Secure Email Threat Defense
    Feature
    Abnormal Security
    7.9
    2 Ratings
    7% below category average
    Cisco Secure Email Threat Defense
    8.9
    28 Ratings
    5% above category average
    Anti-malware8.01 Ratings8.716 Ratings
    Customizability8.02 Ratings8.816 Ratings
    Data Loss Protection8.01 Ratings8.215 Ratings
    Threat Detection8.02 Ratings9.928 Ratings
    Sandboxing7.01 Ratings8.115 Ratings
    End-to-End Encryption8.01 Ratings8.816 Ratings
    Management Tools8.02 Ratings9.727 Ratings
    Best Alternatives
    Abnormal SecurityCisco Secure Email Threat Defense
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Abnormal SecurityCisco Secure Email Threat Defense
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.8
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Abnormal SecurityCisco Secure Email Threat Defense
    Likelihood to Recommend
    Abnormal Security
    Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.
    Incentivized
    Read full review
    Cisco
    I will certainly recommend Cisco Secure Email to my friends/colleagues, one look at the dashboard/statistics will actually convince any IT professional to use this product. We noticed an outstanding improvement in Email quality, most of the SPAM emails are caught, and our users have never been happier!
    Incentivized
    Read full review
    Pros
    Abnormal Security
    • Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
    • Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
    • Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.
    Incentivized
    Read full review
    Cisco
    • Manages Junk Mail Well-We configured and tested our configuration to filter out the majority of junk mail hitting our inboxes.
    • Manages Graymail-We configured and tested our Cisco ETD for graymail filtering and reduced the amount of unwanted advertising and other legitimate emails.
    • Creating unique policies that were tailored to block or allow emails from certain senders.
    • Stopped malicious email traffic (e.g., malicious attachments and links) with rules for identifying and stripping potentially malicious attachments or links.
    • Allows easy configuration for other email security measures such as SPF, DMARC and DKIM.
    • Cisco engineers provide an annual free security health check. We took advantage of several security health checks where Cisco certified engineers go over the security setting of our Cisco ETD. We were provided a written report that highlighted strengths and weaknesses of our Cisco ETD setup.
    • Monitoring email traffic flow is almost overwhelming with the amount of information you can obtain from the portal. This gives valuable information to IT staff in terms of volume and type of emails the company is receiving.
    Incentivized
    Read full review
    Cons
    Abnormal Security
    • None so far, I have been extremely happy with their service.
    Incentivized
    Read full review
    Cisco
    • The web interface is definitely dated
    • The software updates to the user interface and the documentation online are not congruent. Some docs are old and information is lacking to make changes
    • The email filtering and email search features are really dated. And other tools are more user friendly
    Incentivized
    Read full review
    Likelihood to Renew
    Abnormal Security
    No answers on this topic
    Cisco
    There is a 50/50 chance that we will renew. We are in the middle of moving from on-prem to the cloud so we may not need it once we are fully migrated.
    Incentivized
    Read full review
    Usability
    Abnormal Security
    It is pretty easy to setup and use along with being a learning AI model that continues to work without much interaction from the end user.
    Incentivized
    Read full review
    Cisco
    Good interface, easy to use and set up. If there were any issues, there is very good documentation and videos that one can follow for additional setup and best practices. As typical with most Cisco solutions, there are more features than needed for our purposes but good to know they are there in case of future needs
    Incentivized
    Read full review
    Reliability and Availability
    Abnormal Security
    No answers on this topic
    Cisco
    Cisco Secure Email Threat Defense's availability is great and reliable when you need it most. We haven't had any noticeable outages or issues.
    Incentivized
    Read full review
    Support Rating
    Abnormal Security
    No answers on this topic
    Cisco
    Strong support with fast response. TAC can suggest best mail policy regarding customer challenges Some cases they need to do patch directly to appliance. TAC does not need to remote the appliance through our laptop. They use secure connection to appliance, check the logs and response through the problems
    Incentivized
    Read full review
    Implementation Rating
    Abnormal Security
    No answers on this topic
    Cisco
    The implementation went well, no issues or problems to report.
    Incentivized
    Read full review
    Alternatives Considered
    Abnormal Security
    KnowBe4 was a close second and only because it has Egress around it which is a more legacy product that has a proven track record of being a good piece of software.
    Incentivized
    Read full review
    Cisco
    Cisco SETD, with a broad deployment and full integration with Microsoft 365 gives us a strong protection, especially where we can leverage its strengths: Microsoft‑365 integration, mailbox remediation, policy enforcement, and your visibility across Cisco tools.


    Proofpoint is better around user awareness (warning tags etc.), and continuity/archiving. Considering that we have a full Cisco stack, choosing Proofpoint would come with higher cost, learning curve, possible redundancy of features, licensing complexity.
    Incentivized
    Read full review
    Return on Investment
    Abnormal Security
    • Preventing compromises that have historically led to payroll or accounts payable threats.
    Incentivized
    Read full review
    Cisco
    • Our email security has increased.
    • Users are now more confident about their email security.
    • Management of threat detection and prevention has become easier.
    • Finer controls on spam filtering gives customization capability.
    • GDPR compliance ensures peace of mind from a regulation point of view.
    • The quarantine feature has ensured that we do not lose important emails while they are being analyzed.
    Incentivized
    Read full review
    ScreenShots

    Abnormal Security Screenshots

    Screenshot of Abnormal Security

    Cisco Secure Email Threat Defense Screenshots

    Screenshot of an Impact Report showing efficacy metrics and ROI indicatorsScreenshot of a detailed view of phishing messagesScreenshot of the dashboard