Accelo vs. Unit4 PSA Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 3.4 out of 10
Small Businesses (1-50 employees)
Accelo provides cloud-based Professional Services Automation (PSA) software designed to unify and streamline client, project, resource, and financial management for service-based businesses. By centralizing operations into a single, intuitive platform, Accelo eliminates the need for fragmented tools, delivering a comprehensive solution that improves efficiency, transparency, and collaboration across teams. Serving industries such as consulting, engineering, architecture, IT…N/A
Unit4 PSA Suite
Score 5.0 out of 10
N/A
Unit4 PSA Suite (formerly Assistance PSA, acquired with Assistance Software in 2017) is a performance management solution built specifically as a performance management suite for Microsoft Dynamics CRM. It contains capabilities such as time management, opportunity management, and revenue forecasting.N/A
Pricing
AcceloUnit4 PSA Suite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AcceloUnit4 PSA Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
AcceloUnit4 PSA Suite
Best Alternatives
AcceloUnit4 PSA Suite
Small Businesses
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Medium-sized Companies
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
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Planview AdaptiveWork
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All AlternativesView all alternativesView all alternatives
User Ratings
AcceloUnit4 PSA Suite
Likelihood to Recommend
8.0
(8 ratings)
7.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(3 ratings)
-
(0 ratings)
User Testimonials
AcceloUnit4 PSA Suite
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
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Unit4
Financial management and budget management
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Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
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Unit4
  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
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Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
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Unit4
  • Better integration with database
  • Better integration with business intelligence tool
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Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
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Unit4
No answers on this topic
Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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Unit4
No answers on this topic
Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
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Unit4
Speed and so many options
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Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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Unit4
  • It saved time
  • It saved manual power
  • It saved dollars
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ScreenShots

Accelo Screenshots

Screenshot of the PSA / Platform - a client profileScreenshot of the included CRM functionality, used to communicate, track and engage with leads and clientsScreenshot of the Sales interface, providing lead management functionalityScreenshot of quote creation, where users can compose, modify and send professional work proposalsScreenshot of projects, the interface to plan, manage and collaborate on client deliverablesScreenshot of ticket generation, where users can submit, monitor and complete ad-hoc work requests