Accelo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Accelo
Score 3.3 out of 10
Small Businesses (1-50 employees)
Accelo provides cloud-based Professional Services Automation (PSA) software designed to unify and streamline client, project, resource, and financial management for service-based businesses. By centralizing operations into a single, intuitive platform, Accelo eliminates the need for fragmented tools, delivering a comprehensive solution that improves efficiency, transparency, and collaboration across teams. Serving industries such as consulting, engineering, architecture, IT…N/A
Pricing
Accelo
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Accelo
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Accelo
Considered Both Products
Accelo
Chose Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other …
Chose Accelo
Harvest and Asana combined don't even scratch the surface of what Accelo can do. Harvest is nothing more than rudimentary time tracking. It's about as easy to use as they come, but it stops there. There's no tie in to project management, invoicing, capacity planning, etc. and …
Chose Accelo
We switched from Teamwork to Accelo. Teamwork outperforms Accelo when it comes to tasks and email communications. However, Accelo does exceed Teamwork when it comes to impeccable time management. Being able not to overspend time on a client has had a significant benefit in ROI.
Chose Accelo
We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Best Alternatives
Accelo
Small Businesses
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Medium-sized Companies
Teamwork.com
Teamwork.com
Score 8.9 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.9 out of 10
All AlternativesView all alternatives
User Ratings
Accelo
Likelihood to Recommend
8.0
(8 ratings)
Likelihood to Renew
9.0
(1 ratings)
Usability
7.0
(1 ratings)
Performance
10.0
(1 ratings)
Support Rating
8.2
(3 ratings)
User Testimonials
Accelo
Likelihood to Recommend
Accelo
Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
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Pros
Accelo
  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
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Cons
Accelo
  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
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Likelihood to Renew
Accelo
Looking forward to seeing more refinement of features provided and upcoming features promised :)
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Support Rating
Accelo
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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Alternatives Considered
Accelo
Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Read full review
Return on Investment
Accelo
  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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ScreenShots

Accelo Screenshots

Screenshot of the PSA / Platform - a client profileScreenshot of the included CRM functionality, used to communicate, track and engage with leads and clientsScreenshot of the Sales interface, providing lead management functionalityScreenshot of quote creation, where users can compose, modify and send professional work proposalsScreenshot of projects, the interface to plan, manage and collaborate on client deliverablesScreenshot of ticket generation, where users can submit, monitor and complete ad-hoc work requests