Accenture Security Services vs. Cisco Managed Security Services vs. Masergy

Accenture Managed Security provide great security against cyber threats detection, application security, cloud security, digital security and security risk. it forms a secure circle around infrastructure and manage in a well manager without manual intervention. It perform all task automatically which is great. if your infrastructure at risk Accenture Managed Security is an amazing service. If organisation doesn't expose much towards digital security then Accenture Managed Security doesn't make much sense

Incentivized

Great for large enterprises. I would not use it for a small business [in my opinion].

I have used Masergy across a few different jobs, spanning over a decade and they have always come through with what they promised the solution has always had rock-solid stability and the team has always been present to address my questions and concerns.

Incentivized

• Application Security
• Cloud Security
• Threat Response

Incentivized

• Data transfer
• Ease of use
• UI/UX
• Support

• Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
• Ease of use - Very easy to make and receive calls.
• Convenient - I can listen to and save my voicemails straight from the app.

Incentivized

• Process is rigid please simplify that.
• Align with firewall rules
• Updates should be frequently.

Incentivized

• Pricing
• Request a feature link
• Integrations

• Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
• No easy way to switch audio devices.
• No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.

Incentivized

I cannot rate their support as I have never needed it.

Incentivized

It's [Cisco Managed Security Services] really the only other product we use from them. I like its reliability and it's secure.

I have worked with Masergy for many years and what really keeps me as a customer is their fantastic partnership. No matter how quickly our business is growing or downsizing, no matter how quickly we have to pivot in another direction, Masergy has been a strong partner and has always been present to help us through situations.

Incentivized

• Great ROI it does what is meant for.
• Secure overall infrastructure.
• Less workforce required to manage Accenture Managed Security

Incentivized

• Helps keep our churn low.
• Customer trust

• Ability to use one number for multiple devices is great!
• You can shield your personal cell phone - great for personal device use companies.

Incentivized