Accenture vs. ScienceSoft Help Desk Outsourcing

Accenture

35 Reviews and Ratings

ScienceSoft Help Desk Outsourcing

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Accenture	Score6.4 out of 10	N/A	Accenture provides services in strategy, consulting, digital, technology and operations. Accenture is a global company with expertise in many different industries and business functions.	N/A
ScienceSoft Help Desk Outsourcing	N/A	N/A	Overview With overall 33 years in IT, ScienceSoft has 14-year experience in IT support, including the support of complex software. Their help desk team speaks 7+ languages, and adheres to mature ITSM processes and ITIL principles. By outsourcing IT help desks to ScienceSoft, companies get user (L1) and technical issues (L2, L3) quickly resolved, as well as benefit from root cause…	N/A

Pricing

Accenture

ScienceSoft Help Desk Outsourcing

No answers on this topic

No answers on this topic

Pricing Offerings
Accenture	ScienceSoft Help Desk Outsourcing
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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User Ratings
	Accenture	ScienceSoft Help Desk Outsourcing
Likelihood to Recommend	8.1 (6 ratings)	- (0 ratings)

User Testimonials
	Accenture	ScienceSoft Help Desk Outsourcing
Likelihood to Recommend	Accenture Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost. Incentivized Verified User Read full review	ScienceSoft No answers on this topic
Pros	Accenture Accenture is processing oriented. Accenture has qualified consultants to help diagnose and remedy business problems. Accenture has a very good service delivery system and personnel. Incentivized Verified User Read full review	ScienceSoft No answers on this topic
Cons	Accenture Accenture may improve on the TAT for project documentation There is some room of improvement in the budget estimation which sometimes is vague. Having said that, they are very competitive in the market. Incentivized Verified User Read full review	ScienceSoft No answers on this topic
Alternatives Considered	Accenture What differentiates them are their strong end-to-end capabilities. They have all sorts of resources, from Strategy/Management Consulting to deep Technical IT, going also through the new Digital Era. They are very complete and mature in the market, with the ability to deliver all types of projects with quality and according to the agreed budget and timeline. Incentivized Verified User Read full review	ScienceSoft No answers on this topic
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