Accenture is Process oriented
June 20, 2019

Accenture is Process oriented

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Accenture

  • Requirements gathering
  • Product selection
  • Product deployment and configuration
  • Solution Integration
  • Training
  • Customer support / Help desk
  • Turnkey managed services
Accenture was brought to our company to help us implement JDE ERP system. This was a multimillion dollar and multi-year project. Stakes were high, business problem numerous and tight deadline to deliver. During this process, we worked alongside Accenture team members to identify not only the business problems but to identify which problems were a priority and to deliver value on those topics. One of the projects was to do a gap analysis of the reporting structures and requirements. It took almost 6 months to identify all of the gaps that were present between the old system the new one that we were migrating to. Accenture was able to complete not only the gap analysis but also present the proposed solution to remedy those reporting requirements.
  • Accenture is processing oriented.
  • Accenture has qualified consultants to help diagnose and remedy business problems.
  • Accenture has a very good service delivery system and personnel.
  • Accenture can be more agile to change course when business requirements change.
  • Accenture can improve on the delivery timelines.
  • Accenture can hire and train consultants that are less stringent.
Accenture was selected as a service provider because of their capacity to offer good process and also because of their line up in experience. One of the reasons, among many, was due to their in-depth experience portfolio of contractors.
Accenture was very meticulous on project management. Some of the methodologies that they brought on our company, we are still using them. The timelines were carefully chosen and deadlines strictly followed. There was a time in the project were all hands were on deck 7 days a week to accommodate any unplanned or surprise change of course.
Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.