Accenture vs. Wipro Desktop Outsourcing

Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.

Incentivized

Wipro Desktop Outsourcing is best suited to situations where there are a large number of machines that need constant updates and monitoring. Unfortunately the behaviors the system exhibits makes it an unreliable choice for working with a large number of machines that need constant monitoring.

Incentivized

• Accenture is processing oriented.
• Accenture has qualified consultants to help diagnose and remedy business problems.
• Accenture has a very good service delivery system and personnel.

Incentivized

• It is easy to install

Incentivized

• Accenture may improve on the TAT for project documentation
• There is some room of improvement in the budget estimation which sometimes is vague. Having said that, they are very competitive in the market.

Incentivized

• Actual processes often do not match published instructions
• Support for the system is erratic
• The logical flow of some of the systems is illogical

Incentivized

What differentiates them are their strong end-to-end capabilities. They have all sorts of resources, from Strategy/Management Consulting to deep Technical IT, going also through the new Digital Era. They are very complete and mature in the market, with the ability to deliver all types of projects with quality and according to the agreed budget and timeline.

Incentivized

Wipro Desktop Outsourcing was cheaper and the sales force was more aggressive.

Incentivized

• We have had to dedicate personnel to monitor the system
• We have had delays in responses to problems due to reliance on Wipro Desktop Outsourcing support

Incentivized