What users are saying about
94 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
59 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Attribute Ratings

  • Access Legal (DPS Software Spitfire) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Access Legal (DPS Software Spitfire)

90%
2 Ratings
5.3

Clio

53%
20 Ratings

Usability

Access Legal (DPS Software Spitfire)

N/A
0 Ratings
10.0

Clio

100%
1 Rating

Support Rating

3.0

Access Legal (DPS Software Spitfire)

30%
2 Ratings
1.0

Clio

10%
5 Ratings

Likelihood to Recommend

The Access Group

When you need to have effective communication and records of it with coworkers and/or clients. Calendar function sends a notification 15 minutes prior [to] an appointment or event and at the specific time of the appointment. Is not as well suited on calendar as it is not [very] intuitive.
Read full review

Clio

Clio is a wonderful practice management solution for small firms that do billable work. The Clio manage software is excellent for tracking your time at different rates, tracking matter budgets, and tracking expenses. Clio is also great for firms that want to implement and use tech in their offices. If clients are at least somewhat tech-savvy (have and know how to use email), they will also benefit and enjoy the implementation of Clio.
Read full review

Pros

The Access Group

  • Having everything centrally located is very convenient.
  • I really like how I can deal with accounting and billing within the program.
Read full review

Clio

  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
Read full review

Cons

The Access Group

  • Notifications when you receive an email on filtered folders.
  • Give extra time when you want to cancel an email recently sent.
  • Improve calendar to be more intuitive.
Read full review

Clio

  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
Read full review

Pricing Details

Access Legal (DPS Software Spitfire)

Starting Price

Editions & Modules

Access Legal (DPS Software Spitfire) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Clio

    Starting Price

    $0

    Editions & Modules

    Clio editions and modules pricing
    EditionModules
    Starter491
    Boutique692
    Elite1093
    EnterpriseContact sales team4
    Clio Grow595

    Footnotes

    1. per user/per month
    2. per user/per month
    3. per user/per month
    4. none
    5. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    All pricing tiers have a 7-day free trial.

    Usability

    The Access Group

    No answers on this topic

    Clio

    Onboarding new employees has its challenges, but orienting in Clio has been an easy process for new learners. Also, when I have encountered questions, Clio support has immediate answers.
    Read full review

    Support Rating

    The Access Group

    No answers on this topic

    Clio

    Clio's support mostly just tells you that they will mark your upvote for future feature development I discovered. They don't have ways to do very basic operations, so they mostly can't help I found. Instead, they are trained to defer your questions to some future undetermined date when the development team might fix those problems, I believe
    Read full review

    Alternatives Considered

    The Access Group

    Clio provides a web-based practice management, time and billing, and client collaboration platform for small to mid-sized law firms.
    Read full review

    Clio

    CLIO Grow is custom-tailored for law firms to use off the shelf with some advanced customization options. CLIO Grow has some superior API integration options that integrate with answering services, online chatbot, website contact forms to capture new leads and automatically include them in the intake pipeline. As mentioned previously it integrates with HelloSign for no additional costs. CLIO Grow also offers API integrations with Mailchimp to add prospects to email drip campaigns in addition to built-in automated email campaigns within its own software. These features make it far more user friendly, automated, and robust compared with MyCase's CRM feature, and Pipedrive (a non-legal specific CRM).
    Read full review

    Return on Investment

    The Access Group

    • Communication with coworkers.
    • Communication with other departments.
    • Communication with clients.
    • Filters a lot of spam.
    Read full review

    Clio

    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Read full review

    Add comparison