Easy to interact with, efficient, and organized
March 17, 2021
Easy to interact with, efficient, and organized
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with DPS Outlook Office
We use DPS Outlook Office to efficiently communicate with each other within the company, between our team and other departments, as well [as] emailing our clients and receiving clients' emails. We can use many tools to filter messages in default folders to be even more organized. It has [an] auto reply function to be used when you are out of office.
Pros
- Filter messages.
- Auto reply.
- Create rule to automatically move emails.
Cons
- Notifications when you receive an email on filtered folders.
- Give extra time when you want to cancel an email recently sent.
- Improve calendar to be more intuitive.
- Communication with coworkers.
- Communication with other departments.
- Communication with clients.
- Filters a lot of spam.
- Genesys Cloud (formerly PureCloud)
They work together pretty well. When I have voicemails, I get an email in my inbox with it and I can even hear it on Outlook; no need to go through Genesys and hear [them] one by one. I get the phone number from where I received the call and voice mail as well.
Do you think Access Legal delivers good value for the price?
Not sure
Are you happy with Access Legal's feature set?
Yes
Did Access Legal live up to sales and marketing promises?
No
Did implementation of Access Legal go as expected?
I wasn't involved with the implementation phase
Would you buy Access Legal again?
Yes
Comments
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