Easy to interact with, efficient, and organized
March 17, 2021

Easy to interact with, efficient, and organized

David Ramírez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DPS Outlook Office

We use DPS Outlook Office to efficiently communicate with each other within the company, between our team and other departments, as well [as] emailing our clients and receiving clients' emails. We can use many tools to filter messages in default folders to be even more organized. It has [an] auto reply function to be used when you are out of office.
  • Filter messages.
  • Auto reply.
  • Create rule to automatically move emails.
  • Notifications when you receive an email on filtered folders.
  • Give extra time when you want to cancel an email recently sent.
  • Improve calendar to be more intuitive.
  • Communication with coworkers.
  • Communication with other departments.
  • Communication with clients.
  • Filters a lot of spam.
They work together pretty well. When I have voicemails, I get an email in my inbox with it and I can even hear it on Outlook; no need to go through Genesys and hear [them] one by one. I get the phone number from where I received the call and voice mail as well.

Do you think Access Legal delivers good value for the price?

Not sure

Are you happy with Access Legal's feature set?


Did Access Legal live up to sales and marketing promises?


Did implementation of Access Legal go as expected?

I wasn't involved with the implementation phase

Would you buy Access Legal again?


When you need to have effective communication and records of it with coworkers and/or clients.
Calendar function sends a notification 15 minutes prior [to] an appointment or event and at the specific time of the appointment. Is not as well suited on calendar as it is not [very] intuitive.