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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Lucernex

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    Accruent acquired Lucernex in 2017 to boost its IWMS or asset management portfolio. Lucernex Lease Administration & Accounting is a real estate lifecycle management platform emphasizing compliant financial contracts and accountancy.N/A

    HappyCo

    Score10 out of 10
    N/AHappyCo is a real-time property operations platform for the Multifamily real estate industry. Through mobile inspections, remote monitoring and real-time reporting, HappyCo helps apartment operators to increase resident satisfaction, bolster risk reduction, and increase operating efficiency across their portfolio. Their mobile and web applications drive standardized data collection for unit and property inspections to reduce operating costs, optimize maintenance and turn, and ensure a quality…N/A
    Pricing
    Accruent LucernexHappyCo
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Accruent LucernexHappyCo
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Accruent LucernexHappyCo
    Small Businesses
    No answers on this topic
    Condo Control
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Condo Control
    Score9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Accruent LucernexHappyCo
    Likelihood to Recommend
    7.8
    (19 ratings)
    9.0
    (1 ratings)
    In-Person Training
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Accruent LucernexHappyCo
    Likelihood to Recommend
    Accruent
    I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
    Incentivized
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    HappyCo (Happy Inspector)
    Great integration with ResMan
    Incentivized
    Read full review
    Pros
    Accruent
    • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
    • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
    Incentivized
    Read full review
    HappyCo (Happy Inspector)
    • Turn Plans
    • Quarterly Inspections
    • After hour emergency call
    • Work orders
    Incentivized
    Read full review
    Cons
    Accruent
    • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
    • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
    • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
    Incentivized
    Read full review
    HappyCo (Happy Inspector)
    • Really happy now, excited to start using their call functionality for after hour calls
    • Wish it had two way communication with Resman that happened a little faster, this is picky though
    Incentivized
    Read full review
    In-Person Training
    Accruent
    The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
    Incentivized
    Read full review
    HappyCo (Happy Inspector)
    No answers on this topic
    Alternatives Considered
    Accruent
    I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
    Incentivized
    Read full review
    HappyCo (Happy Inspector)
    They have better turn boards and inspection reporting
    Incentivized
    Read full review
    Return on Investment
    Accruent
    • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
    • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
    Incentivized
    Read full review
    HappyCo (Happy Inspector)
    • We were able to eliminate CallMax and use HappyCo for after hour calls and it pretty much paid for itself
    Incentivized
    Read full review
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