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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Accruent Lucernex

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    Accruent acquired Lucernex in 2017 to boost its IWMS or asset management portfolio. Lucernex Lease Administration & Accounting is a real estate lifecycle management platform emphasizing compliant financial contracts and accountancy.N/A

    Property Vista

    Score9 out of 10
    N/AN/A

    $1.50

    per month per unit

    Pricing
    Accruent LucernexProperty Vista
    Editions & Modules
    No answers on this topic
    Essential
    $1.50
    per month per unit
    Premium
    $2.50
    per month per unit
    Offerings
    Pricing Offerings
    Accruent LucernexProperty Vista
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Accruent LucernexProperty Vista
    Small Businesses
    No answers on this topic
    Condo Control
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    Condo Control
    Score9 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Accruent LucernexProperty Vista
    Likelihood to Recommend
    7.8
    (19 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    In-Person Training
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Accruent LucernexProperty Vista
    Likelihood to Recommend
    Accruent
    I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
    Incentivized
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    Property Vista
    Great for property managers with about 25 or more properties. Not worth the money for less than 10. This works for all sorts of different properties so it's about choosing the right kind of account for the situation.
    Incentivized
    Read full review
    Pros
    Accruent
    • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
    • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
    Incentivized
    Read full review
    Property Vista
    • Everything is easy to understand.
    • Customer service doesn't give me the runaround, they are actually helpful.
    • Has all the need to know information all in one place.
    Incentivized
    Read full review
    Cons
    Accruent
    • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
    • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
    • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
    Incentivized
    Read full review
    Property Vista
    • Needs area for fine details such as nearby parks, schools, libraries, etc.
    Incentivized
    Read full review
    Support Rating
    Accruent
    No answers on this topic
    Property Vista
    When I needed customer service I got the help I needed without being transferred a million times. The guy knew what he was talking about and everything was taken care of immediately
    Incentivized
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    In-Person Training
    Accruent
    The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
    Incentivized
    Read full review
    Property Vista
    No answers on this topic
    Alternatives Considered
    Accruent
    I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
    Incentivized
    Read full review
    Property Vista
    No answers on this topic
    Return on Investment
    Accruent
    • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
    • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
    Incentivized
    Read full review
    Property Vista
    • Worth the money, with everything organized I can get more of the properties into the system.
    Incentivized
    Read full review
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