Acrolinx vs. Sapling

I have used Acrolinx as an integrated tool with Microsoft Office. I use Office tools on a regular basis and need new formatting options for not only presentations slides but also for document creation, email templates, etc., and here is where Acrolinx helps me on a daily basis. Acrolinx, however, suffers from some frequent unavailability of the tool, which results in some disturbance, but overall the experience is great with the software.

Sapling is a great automated response system that helps you or your company respond to customer questions faster and with a higher level of quality. It is integrated into a number of the top CRMs and messaging platforms and it is easy to set up, train and use. I like that it improves efficiency and customer satisfaction and it serves as a great replacement for some of the more mundane and time-consuming parts of customer support.

• Powerful theme suggestions when integrated with Microsoft Office
• Powerful syntax corrections when integrated with Microsoft Office
• Powerful formatting suggestions when integrated with Microsoft Office

• It works in all text-based web applications like Gmail, Salesforce Lightning, and Zendesk and helps improve typing ability.
• Offers over 40 integrations with Sapling AI
• Integration with Salesforce, Linkedin, Slack and many more ...

• Noticed some frequent unavailability of the servers that results in loading of Acrolinx
• Need to add more formatting options
• Need to add more themes

• Improve integration part
• Also have an offline app

I had some issues with loading suggestions on a particular website and I wrote into the team about it. Within a couple of days, they had resolved the problem and pushed a new fix to the Chrome store. Amazing support.

I only have Acrolinx integration with Microsoft Office and Outlooks suites.

I have been using this software for a very long time in my organization, it is very easy to use with having the interface created on a very advanced module. Designed with much modernized UI and dashboard is very pleasing to use and to have the best experience on it.

• I haven't calculated the exact financial benefits, but indeed Acrolinx has contributed greatly to the quality of the content my company has been producing
• With enhanced formatting, themes, and organization of the documents, emails, and presentations, we have been able to attract new customers, resulting in more business
• With the offerings Acrolinx have, team's productivity has increased manifolds

• Sapling helps me write better and faster by providing personalized suggestions based on context and prior experience.