Catching my spelling mistakes as I type this!
June 03, 2020

Catching my spelling mistakes as I type this!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Sapling

I'm an engineering manager and I find Sapling to be incredibly useful for my external-facing emails. Whether I'm responding to a third-party partner or a prospective candidate, Sapling acts as a secondary proofreader for me and gives me confidence in my communications. There are also times when I need to help our customer support team in addressing a direct technical issue with a customer. I'm able to leverage Sapling while on Zendesk to craft a well thought out response to customer concerns.
  • Grammar checking
  • Spell checking
  • Auto suggestions
  • Dictionary feature for customization
  • Google Chrome support
  • Google Docs add-on support
  • No Google Slides add-on.
  • Clear and concise communication.
I had some issues with loading suggestions on a particular website and I wrote into the team about it. Within a couple of days, they had resolved the problem and pushed a new fix to the Chrome store. Amazing support.

Do you think Sapling delivers good value for the price?

Yes

Are you happy with Sapling's feature set?

Yes

Did Sapling live up to sales and marketing promises?

Yes

Did implementation of Sapling go as expected?

Yes

Would you buy Sapling again?

Yes

Sapling is generally great for any sort of communication medium (email, chat, customer service, etc.). The only area where it's slightly less capable is around technical communication specific to code that software engineers write. This isn't really a downside though, as I have yet to find any writing assistant capable of parsing out code references correctly.