15 Ratings
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Score 9.3 out of 100
4 Ratings
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Score 5.2 out of 100

Attribute Ratings

  • Blackbaud Tuition Management is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

5.0

ACTIVE Education

50%
2 Ratings
8.0

Blackbaud Tuition Management

80%
1 Rating

Likelihood to Recommend

Active Network, LLC

Really like the appearance of reporting and the web booking.
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Blackbaud

Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.
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Pros

Active Network, LLC

  • Separation of payer and the person attending the activity. For example: children incur charges, but the parent is responsible for paying them.
  • Fast - in our old system there was a delay while customers waited for the system to respond.
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Blackbaud

  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
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Cons

Active Network, LLC

  • I really like the look and feel of ActiveNet Reporting, but it isn't extremely customizable. Maybe there is something I am missing, but other employees have shared that same feedback.
  • It would be nice to have the system synchronize with other software we use. (EMS, StarRez, etc.) When planning conferences, we currently have hotel guests and registration that we would like to share information for through each system. Currently it is just double data entry.
  • Would like to be able to add more resources and details to a room booking and have the corresponding departments be notified of the order/track inventory.
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Blackbaud

  • I have been happy with Smart Tuition and have not had any issues.
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Pricing Details

ACTIVE Education

Starting Price

Editions & Modules

ACTIVE Education editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Blackbaud Tuition Management

    Starting Price

    Editions & Modules

    Blackbaud Tuition Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Active Network, LLC

      ACTIVE Network allowed: grouping of classes, good interface, allowed importing of records, complex payment plans, per class fee structures, user fees, and trial classes.
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      Blackbaud

      I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
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      Return on Investment

      Active Network, LLC

      • Not sure yet.
      • It is newer to me and my department.
      • Double data entry which is just extra man hours.
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      Blackbaud

      • Excellent tracking of accounts for the school
      • Customer service interacts with the parents' questions
      • One system for the school staff to manage
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