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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AddACCION

    N/AN/AAddACCION is a CRM platform from the company of the same name in Mexico, designed to enable users to provide the best service by increasing response speed and streamlining processes to achieve the best satisfaction rates for clients.N/A

    BIGContacts

    Score9.6 out of 10
    N/ABigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

    $9.99

    per month per user

    Pricing
    AddACCIONBIGContacts
    Editions & Modules
    No answers on this topic
    Business Plan
    $9.99
    per month per user
    Offerings
    Pricing Offerings
    AddACCIONBIGContacts
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AddACCIONBIGContacts
    Considered Both Products
    AddACCION
    No answer on this topic
    ProProfs
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    AddACCIONBIGContacts
    Sales Force Automation
    Comparison of Sales Force Automation features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.6
    7 Ratings
    20% above category average
    Customer data management / contact management00 Ratings9.87 Ratings
    Workflow management00 Ratings9.57 Ratings
    Territory management00 Ratings9.46 Ratings
    Opportunity management00 Ratings9.47 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.57 Ratings
    Contract management00 Ratings9.67 Ratings
    Quote & order management00 Ratings9.76 Ratings
    Interaction tracking00 Ratings9.75 Ratings
    Channel / partner relationship management00 Ratings9.75 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.7
    7 Ratings
    23% above category average
    Case management00 Ratings9.86 Ratings
    Call center management00 Ratings9.56 Ratings
    Help desk management00 Ratings9.86 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.5
    6 Ratings
    21% above category average
    Lead management00 Ratings9.76 Ratings
    Email marketing00 Ratings9.36 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.9
    6 Ratings
    25% above category average
    Task management00 Ratings10.06 Ratings
    Billing and invoicing management00 Ratings9.86 Ratings
    Reporting00 Ratings9.96 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.5
    4 Ratings
    22% above category average
    Forecasting00 Ratings9.34 Ratings
    Pipeline visualization00 Ratings9.64 Ratings
    Customizable reports00 Ratings9.74 Ratings
    Customization
    Comparison of Customization features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.3
    4 Ratings
    20% above category average
    Custom fields00 Ratings10.04 Ratings
    Custom objects00 Ratings9.44 Ratings
    Scripting environment00 Ratings9.04 Ratings
    API for custom integration00 Ratings8.74 Ratings
    Security
    Comparison of Security features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.8
    3 Ratings
    15% above category average
    Single sign-on capability00 Ratings9.53 Ratings
    Role-based user permissions00 Ratings10.03 Ratings
    Social CRM
    Comparison of Social CRM features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.7
    3 Ratings
    25% above category average
    Social data00 Ratings10.03 Ratings
    Social engagement00 Ratings9.53 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.0
    3 Ratings
    18% above category average
    Marketing automation00 Ratings8.53 Ratings
    Compensation management00 Ratings9.53 Ratings
    Platform
    Comparison of Platform features of AddACCION and BIGContacts
    Feature
    AddACCION
    -
    Ratings
    BIGContacts
    9.5
    3 Ratings
    22% above category average
    Mobile access00 Ratings9.53 Ratings
    Best Alternatives
    AddACCIONBIGContacts
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AddACCIONBIGContacts
    Likelihood to Recommend
    -
    (0 ratings)
    9.6
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (9 ratings)
    User Testimonials
    AddACCIONBIGContacts
    Likelihood to Recommend
    AddACCION
    No answers on this topic
    ProProfs
    BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
    Read full review
    Pros
    AddACCION
    No answers on this topic
    ProProfs
    • easy to track the performance of email campaigns with the help of detailed reports and analytics
    • BigContacts also allows us to define custom triggers for delivering emails
    Read full review
    Cons
    AddACCION
    No answers on this topic
    ProProfs
    • There have been some issues with the speed of the software after the upgrade.
    • Looking up contacts could be made easier.
    Read full review
    Usability
    AddACCION
    No answers on this topic
    ProProfs
    BigContacts has stood out from all of them since it offers customization to a great extent. It is easy to customize the sales pipeline, reports, layouts, workflows, etc., to get the most out of them.
    Read full review
    Support Rating
    AddACCION
    No answers on this topic
    ProProfs
    . By eliminating repetitive activities such as follow-ups or data entry, BIGContacts saves a lot of time for us. Did not faced any difficulties while using the software . It is the perfect software to go for
    Read full review
    Alternatives Considered
    AddACCION
    No answers on this topic
    ProProfs
    As a small business, we have benefitted significantly from the implementation of this easy-to-use CRM application. With all relevant data and tasks in one place, it is easier to meet deadlines and customer expectations. We also use the tool to assign tasks to team members and monitor their progress routinely. Moreover, the tool integrates with a number of business applications, enabling us to manage everything from the same platform.
    Read full review
    Return on Investment
    AddACCION
    No answers on this topic
    ProProfs
    • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.
    Read full review
    ScreenShots