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Effortless reporting & analytics
June 13, 2022

Effortless reporting & analytics

Neha Bansal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BigContacts

BigContacts CRM has provided us with better visibility into our business process with in-depth reports. We can choose from a range of pre-designed templates or use advanced filters for creating these reports. Moreover, it's easy to save these filters for the future or export these reports.
  • BIGContacts CRM has provided us with better visibility into our business process with in-depth reports.
  • We can choose from a range of pre-designed templates or use advanced filters for creating these reports.
  • Moreover, it's easy to save these filters for the future or export these reports.
  • We would like to see a way to automatically score and route incoming leads.
  • The performance of the mobile version is one area that BigContacts can improve upon to become the most reliable CRM for small businesses.

Do you think BIGContacts delivers good value for the price?

Yes

Are you happy with BIGContacts's feature set?

Yes

Did BIGContacts live up to sales and marketing promises?

Yes

Did implementation of BIGContacts go as expected?

Yes

Would you buy BIGContacts again?

Yes

BigContacts CRM has provided us with better visibility into our business process with in-depth reports.
Using BIGContacts, it is simple to keep track of sales opportunities with a custom sales pipeline.
BigContacts CRM has provided us with better visibility into our business process with in-depth reports. We can choose from a range of pre-designed templates or use advanced filters for creating these reports. Moreover, it's easy to save these filters for the future or export these reports.

BIGContacts Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
10
Territory management
9
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
9
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
9.7
Forecasting
9
Pipeline visualization
10
Customizable reports
10
9.0
Custom fields
10
Custom objects
9
Scripting environment
9
API for custom integration
8
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
9.0
Marketing automation
8
Compensation management
10
10.0
Mobile access
10