Adobe Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Experience Platform
Score 8.5 out of 10
N/A
The Adobe Experience Platform is a platform-as-a-service (PaaS) serving as the foundation of the Adobe Experience Cloud, and is provided as a customer experience management platform with real-time customer profiles, continuous intelligence, and an open and extensible architecture that enables delivering personalized experiences at scale.N/A
Pricing
Adobe Experience Platform
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Adobe Experience Platform
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Experience Platform
Considered Both Products
Adobe Experience Platform
Chose Adobe Experience Platform
In most cases we have found Adobe products to be harder to use but offer a lot more capabilities. In some cases Adobe products are missing key, basic functions. Adobe does offer a more holistic toolset rather than buying pieces of the puzzle and having to integrate on your own …
Top Pros
Top Cons
Best Alternatives
Adobe Experience Platform
Small Businesses
AWS Elastic Beanstalk
AWS Elastic Beanstalk
Score 8.9 out of 10
Medium-sized Companies
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
Enterprises
IBM Cloud Private
IBM Cloud Private
Score 9.5 out of 10
All AlternativesView all alternatives
User Ratings
Adobe Experience Platform
Likelihood to Recommend
7.0
(1 ratings)
Usability
7.0
(1 ratings)
Support Rating
8.0
(1 ratings)
User Testimonials
Adobe Experience Platform
Likelihood to Recommend
Adobe
The Adobe Experience Platform is well suited for companies that are maturing or have matured in their digital offerings and are looking for very sophisticated tools to elevate to the next level. It's also for well resourced teams, both financially and head count to take advantage of the deep functionality and integrations.
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Pros
Adobe
  • Integrated products for a holistic multi-channel marketing platform
  • Customization at it's finest. Very granular in it's settings, permissions, and functionality
  • Sophisticated products that are very powerful
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Cons
Adobe
  • You need to be well trained and resourced to use the product
  • Features and integration work but often times you need to pay Adobe consultants for help
  • Not transparent in their pricing per customer
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Usability
Adobe
Overall I really like the Adobe Experience Cloud after a couple years of figuring out various tools. They are extremely powerful. The time commitment to learn them is high since it's not a tool you can easily begin using without much training.
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Support Rating
Adobe
Adobe has support at all levels and for each product but beyond tool questions you'll often be told they can help but it requires some paid consulting hours. So you either hire Adobe consultants or find 3rd part consultants who know their products well.
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Alternatives Considered
Adobe
In most cases we have found Adobe products to be harder to use but offer a lot more capabilities. In some cases Adobe products are missing key, basic functions. Adobe does offer a more holistic toolset rather than buying pieces of the puzzle and having to integrate on your own but that results in paying for a higher price tag.
Read full review
Return on Investment
Adobe
  • The platform has allowed us to mature into digital spaces we couldn't otherwise have experienced
  • Contract pricing went up yearly on some products by 200%
  • We were able to consolidate email tools to save on yearly contract expenses
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ScreenShots