Adobe Journey Optimizer vs. Beamer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 8.2 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
Beamer
Score 6.0 out of 10
N/A
Beamer is a notification center and changelog that promises to help you announce important news, latest products, special offers and more. The vendor says this little announcement helper will get you up to 10x more user engagement and convert more users into paying customers.
$0
per month
Pricing
Adobe Journey OptimizerBeamer
Editions & Modules
No answers on this topic
Free
$0.00
per month
Startup
$49.00
per month
Pro
$99.00
per month
Enterprise
$249.00
per month
Offerings
Pricing Offerings
Adobe Journey OptimizerBeamer
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe Journey OptimizerBeamer
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Adobe Journey OptimizerBeamer
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All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Journey OptimizerBeamer
Likelihood to Recommend
7.9
(22 ratings)
10.0
(1 ratings)
Usability
7.2
(22 ratings)
-
(0 ratings)
User Testimonials
Adobe Journey OptimizerBeamer
Likelihood to Recommend
Adobe
AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
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Joincube
Instead of using valuable in-house development time we opted to use the plug-and-play solution which looks and works like it is natively a part of our application. It allows us to communicate important information to our user base with a clear call to action. It is also great in getting client NPS ratings
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Pros
Adobe
  • pre built use case playbooks provide a basis for various trips
  • provides customized messaging
  • custom actions let different systems and databases be easily integrated
Read full review
Joincube
  • Beautiful Styling
  • Simple Implementation
  • Great Support
  • Feature Packed
Read full review
Cons
Adobe
  • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
  • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
  • I should be able to select STO in campaigns, not only in journeys
  • I should be able to select the email parameters when using campaigns
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Joincube
  • Surveys would be cool
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Usability
Adobe
At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
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Joincube
No answers on this topic
Alternatives Considered
Adobe
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
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Joincube
No answers on this topic
Return on Investment
Adobe
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
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Joincube
  • Freed up development time
  • Less cancellations due to better communication
  • More usage due to providing more information in an easily accessible location
Read full review
ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer

Beamer Screenshots

Screenshot of Advanced analyticsScreenshot of Beamer in action - Beamer siteScreenshot of Call to actionScreenshot of CategoriesScreenshot of Feedback and reactionsScreenshot of Post translation