Adobe Journey Optimizer vs. WikiPro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 8.2 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
WikiPro
Score 8.5 out of 10
Small Businesses (1-50 employees)
WikiPro is a business platform designed to grow businesses: 1. send and receive text with a business landline phone 2. grow online Google/Facebook/Yelp reviews by the one click SMS review module 3. conduct survey via SMS 4. get document e-signed under 30 seconds 5. get payment All with a text solution.
$50
Pricing
Adobe Journey OptimizerWikiPro
Editions & Modules
No answers on this topic
Monthly Basic
$50
Monthly Standard
$100
Monthly Pro
$200
Offerings
Pricing Offerings
Adobe Journey OptimizerWikiPro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
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Adobe Journey OptimizerWikiPro
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User Ratings
Adobe Journey OptimizerWikiPro
Likelihood to Recommend
7.9
(22 ratings)
-
(0 ratings)
Usability
7.3
(22 ratings)
-
(0 ratings)
User Testimonials
Adobe Journey OptimizerWikiPro
Likelihood to Recommend
Adobe
AJO is best suited for advanced Martech teams who are already bought into the Adobe ecosystem through the use of RTCDP, AA, AAM, etc. Organizations that are starting their Martech journey are good candidates, as well as those who are reevaluating all of their marketing channel vendors near the same time. Success in AJO is highly dependent on the number of marketing channels added. Close coordination with database teams is essential for success. Many of the offline data requirements benefit from modeling of the data. Having dedicated resources developing AJO (RTCDP)-specific views will reduce the amount of QA required to bring the solutions to market
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WikiPro
No answers on this topic
Pros
Adobe
  • pre built use case playbooks provide a basis for various trips
  • provides customized messaging
  • custom actions let different systems and databases be easily integrated
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WikiPro
No answers on this topic
Cons
Adobe
  • It doesn´t keep the last search you sis in the journeys and you have to enter the search parameter every time
  • there is a window of time during the day that the audiences give out errors and you can´t see the estimates
  • I should be able to select STO in campaigns, not only in journeys
  • I should be able to select the email parameters when using campaigns
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WikiPro
No answers on this topic
Usability
Adobe
At times, Adobe Journey Optimizer offers too many options, making things less user-friendly than I would personally prefer. As mentioned earlier, there is a tendency to encounter decision paralysis with the increase in available options. While having options is excellent, in typical Adobe fashion, too many can be overwhelming for users
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WikiPro
No answers on this topic
Alternatives Considered
Adobe
They both have their pros and cons, I feel it depends on the users that the products are targetting, SFMC is has more specialized customizations, Adobe does offer similar but require a higher technical knowledge which is not something that is provided bt the other product
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WikiPro
No answers on this topic
Return on Investment
Adobe
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
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WikiPro
No answers on this topic
ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer

WikiPro Screenshots

Screenshot of All-in-one business text platformScreenshot of Grow online reviews by asking reviews via SMSScreenshot of Conduct SMS surveyScreenshot of Send a text and get paid