Adobe Journey Optimizer vs. Xtremepush

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Journey Optimizer
Score 8.2 out of 10
N/A
Adobe Journey Optimizer is a customer engagement solution, enabling brands to orchestrate and deliver personalized customer engagement across all channels — including email, web, app, mobile, and more — in the moments that matter to customers.N/A
Xtremepush
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Xtremepush is a leading multi-channel analytics and engagement marketing platform. This solution is designed to enable global enterprise brands to analyse their mobile and web customers, drive engagement and increase their revenue. Key features include easy integration, enterprise-class analytics, personalised messaging, web & app push notifications, and unlimited iBeacon & Geo-Fencing capabilities. The vendor says they have extensive knowledge of introducing their platform across many…N/A
Pricing
Adobe Journey OptimizerXtremepush
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Journey OptimizerXtremepush
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPrice is based on monthly active users. Contact us for more information.
More Pricing Information
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User Ratings
Adobe Journey OptimizerXtremepush
Likelihood to Recommend
7.9
(15 ratings)
-
(0 ratings)
Usability
7.2
(16 ratings)
-
(0 ratings)
User Testimonials
Adobe Journey OptimizerXtremepush
Likelihood to Recommend
Adobe
Journey Optimizer is really good for tracking journeys. It can tell you exactly where users are clicking, which pages they are visiting, and even link to physical location visits. It’s not well-suited for open-ended journeys where the user can take multiple paths to success. In such scenarios, it does not visualize or track the journey very well.
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XtremePush
No answers on this topic
Pros
Adobe
  • API based response and ability to invoke the results need via API.
  • Business friendly management of offer priority , the rule assignments.
  • Data Collection from interactions and ability to utilize them without much latency.
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XtremePush
No answers on this topic
Cons
Adobe
  • The email building experience could be better when integrating AEM content fragments.
  • Not great at organizing content in each area. Could make better use of metadata to limit the content the end user has to wade through.
  • Content life cycle management could be more robust.
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XtremePush
No answers on this topic
Likelihood to Renew
Adobe
It has been working very well, and actually it is a reliable tool for audience segmentation and everything that needs to be done for a campaign to deploy correctly
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XtremePush
No answers on this topic
Usability
Adobe
AJO certainly requires a firm understanding of how Adobe expects data to be architected. AJO should not be an organizations first experience with an Adobe product. We benefited from ~18 months of experience with RTCDP prior to bringing on AJO. Engageable profiles, data storage, profile usage limits, all factor in when using an omnichannel solution. Marketers must be careful to bring in only the data required for business use cases, and continually evaluate these needs in the face of a changing marketing ecosystem.
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XtremePush
No answers on this topic
Reliability and Availability
Adobe
I do not rate it perfect because there are times that is not perfectly realiable, and it stops working when you need it the most, especially because the audiences take so long to evaluate and 2 times a dat to do them quickly is really not enough
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XtremePush
No answers on this topic
Performance
Adobe
I really think this is something that can be improved, especially the querrys, sometimes it takes too long for them to run
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XtremePush
No answers on this topic
Support Rating
Adobe
Sometimes when the manager connects to a support representative, even though the response is very immediate, they are not always able to provide a solution and we end up resolving the issue other ways
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XtremePush
No answers on this topic
In-Person Training
Adobe
It didnpt possess anything new from the online version of it, in fact, there were less
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XtremePush
No answers on this topic
Online Training
Adobe
I give it this rating of 5 because the truth is I started the training with the pages in Adobe and is far more complete and has more explanations that the online training and you can revisit it as many times as you want to, the online non live version is better
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XtremePush
No answers on this topic
Implementation Rating
Adobe
The only thing I wanted to mention is that when going into the email edition, when adding labels, I was able to copy and paste the labels before, and now it has changed and I am no longer able to do it without editing the label itself
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XtremePush
No answers on this topic
Alternatives Considered
Adobe
Adobe Journey Optimizer takes the lead because it integrates the functionality of several disparate systems, such as Adobe Marketo Engage (content creation/campaign operations) and Adobe Analytics (data, reporting, trends, predictions), to provide a comprehensive approach to campaign coordination and delivery, through reporting and informing our future campaign strategy. All of the products we use are valuable in different contexts. Adobe Journey Optimizer is a true silver bullet for delivering the most engaging, targeted marketing & communications campaigns!
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XtremePush
No answers on this topic
Contract Terms and Pricing Model
Adobe
I didnpt help purchase
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XtremePush
No answers on this topic
Scalability
Adobe
This is very functional, is has been great to work with pleople from different areas and being able to show them how adobe journey optimizer works for the team
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XtremePush
No answers on this topic
Professional Services
Adobe
very professional
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XtremePush
No answers on this topic
Return on Investment
Adobe
  • Multichannel onboarding journey improving the engagement of freshmen in the business, resulting in a decrease in the dropout rate.
  • Separate business of anticipation of receivables from suppliers that used to be manual and now I have connected this entire operation via the S3 connector, less manual work and significant gains in conversions and payments
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XtremePush
No answers on this topic
ScreenShots

Adobe Journey Optimizer Screenshots

Screenshot of Channel Setup in Adobe Journey OptimizerScreenshot of Content Accelerator in Adobe Journey OptimizerScreenshot of In App Message Designer in Adobe Journey OptimizerScreenshot of Screenshot of Profiles Dashboard in Adobe Journey OptimizerScreenshot of SMS Journey in Adobe Journey Optimizer

Xtremepush Screenshots

Screenshot of Push NotificationsScreenshot of Web Push Notifications