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ADP Resource (Discontinued) vs. Zywave PlanAdvisor

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP Resource (Discontinued)

    Score4 out of 10
    N/AADP Resource (now discontinued) was a benefits administration tool that also supported some recruiting, training, and risk management functions.N/A

    PlanAdvisor

    Score10 out of 10
    N/AZywave in Milwaukee offers PlanAdvisor, a healthcare plan design toolkit and employee decision support tool so policyholders can better understand their costs and control their health care spending.N/A
    Pricing
    ADP Resource (Discontinued)PlanAdvisor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP Resource (Discontinued)PlanAdvisor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ADP Resource (Discontinued)PlanAdvisor
    Small Businesses
    Ease
    Score9.9 out of 10
    Ease
    Score9.9 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    Employee Navigator
    Score8.7 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    ADP Mobile Solutions
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP Resource (Discontinued)PlanAdvisor
    Likelihood to Recommend
    7.0
    (3 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP Resource (Discontinued)PlanAdvisor
    Likelihood to Recommend
    Discontinued Products
    ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
    Incentivized
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    Zywave
    We utilize only one of the four components available because the other three are either too time consuming for what you get or just don't deliver what we need. The renewal estimator is the real star here and worth the cost of the tool (even if you don't use the other components, although we hope Zywave PlanAdvisor puts some money/time here to further develop them). It accurately projects renewals which help employers budget as they prepare for renewal. It is invaluable in our marketing and carrier negotiations because it is a an underwriting tool with the science and language that will speak to an underwriter... it's not a best guess, but accurate and respectable analytics.
    Incentivized
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    Pros
    Discontinued Products
    • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
    • I love that I can balance the payroll and send it knowing it is 100% correct.
    • I can process payroll as late as 6pm and have it back the next day.
    • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
    • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
    Incentivized
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    Zywave
    • Renewal projection - forecasting renewal rates is accurate and has been very beneficial to our clients and business.
    • Single period report is decent, but not as user friendly as we'd like it to be. It really only works with certain carriers.
    Incentivized
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    Cons
    Discontinued Products
    • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
    • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
    Incentivized
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    Zywave
    • Single Period Report: We hoped it would be like a "DMW lite" but it is only usable with a few carriers, and it's clunky/time consuming to use. We stopped using it.
    • Plan Modeler: It's a good idea, but we don't use it much. It needs more development and modeling options.
    • Plan Selector: It's a good idea, but it's too time consuming to add the info. If we could import it easily, we'd use it much more.
    Incentivized
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    Likelihood to Renew
    Discontinued Products
    I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
    Incentivized
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    Zywave
    No answers on this topic
    Usability
    Discontinued Products
    Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
    Incentivized
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    Zywave
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us
    Incentivized
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    Zywave
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
    Incentivized
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    Zywave
    • The renewal estimator has helped us win new business!
    • The renewal estimator has successfully helped us with marketing and carrier negotiations, i.e., it holds weight with underwriters and is hard to argue against.
    • The renewal estimator has helped us prepare our clients for their upcoming renewal by forecasting cost changes well in advance so that there are no major shocks or surprises.
    Incentivized
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