ADP Resource Review
August 22, 2014

ADP Resource Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Resource

At my previous place of employment, we used ADP Resource for the whole organization. We used it for payroll and benefits, as well as HR records. ADP Resource was very helpful in that all the information I ever needed regarding our employees was there. I was able to easily keep record of all that information and maintain updates with ease. Instead of having multiple sources for recording info, ADP Resource allowed us to do everything within one source.
  • HR Documentation and record keeping
  • Easy payroll access.
  • Multiple training resources
  • The payroll function, while user friendly, was a little confusing starting out. Many codes had to be learned for certain things such as benefits.
  • When running reports, the process was very easy to make a mistake requiring multiple tries to get it correct.
  • Definitely better customer service. When someone called in about their account, I was able to easily access the information and make any changes at a click of a button.
I have not used any similar products.
I would renew my use of ADP Resource if I had the need. It is a great format but at this time I do not have the need for the product.
I would highly recommend ADP Resource. It is a one stop shop for all human resource needs. One key question that I would ask on any product is: Does it cover all my HR needs in one application? ADP does just that.