TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AfterShip

    Score8 out of 10
    N/AAfterShip in Hong Kong offers their cloud-based shipping platform, designed to connect online sellers and marketplaces with customers during the post purchase process (e.g. shipment tracking, etc.).

    $11

    per month

    Loop Returns

    Score8 out of 10
    N/ALoop Returns, headquartered in Columbus, Ohio, offers post-purchase experience software to support ecommerce merchants, which features tools to turn returns into exchanges, support reverse logistics, create custom return policies with workflows, or allow customers to keep items that cannot be restocked or resold.N/A
    Pricing
    AfterShipLoop Returns
    Editions & Modules
    Essentials
    $11
    per month
    Pro
    $119
    per month
    Premium
    $239
    per month
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    AfterShipLoop Returns
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details18% discount for annual pricing.—
    More Pricing Information
    Best Alternatives
    AfterShipLoop Returns
    Small Businesses
    MindTouch
    Score7 out of 10
    MindTouch
    Score7 out of 10
    Medium-sized Companies
    Sogolytics
    Score9 out of 10
    Sogolytics
    Score9 out of 10
    Enterprises
    Medallia
    Score8.9 out of 10
    Medallia
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AfterShipLoop Returns
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    AfterShipLoop Returns
    Likelihood to Recommend
    AfterShip
    No answers on this topic
    Loop Returns
    I highly recommend Loop Returns to anyone who is looking for a new returns platform. Their solution is fantastic and the service they provide is top notch. However, budget may be a concern for some businesses as they are more expensive than other solutions. I feel they largely justify the cost increase with their support, but not all companies will feel this way.
    Incentivized
    Read full review
    Pros
    AfterShip
    No answers on this topic
    Loop Returns
    • Very solid base features
    • Great team & support
    • Easy to use interface
    Incentivized
    Read full review
    Cons
    AfterShip
    No answers on this topic
    Loop Returns
    • Benchmarks by industry could be improved
    • Shop Now recommendations could be smarter
    • Price could be a bit lower
    Incentivized
    Read full review
    Alternatives Considered
    AfterShip
    No answers on this topic
    Loop Returns
    Loop Returns had a better core feature set than Returnly, which is why we selected them - though Loop Returns has since acquired Returnly, so this point is more or less moot.
    Incentivized
    Read full review
    Return on Investment
    AfterShip
    No answers on this topic
    Loop Returns
    • Retained revenue exceeds costs every year
    • Support team reduces stress on our team to ensure process is working
    Incentivized
    Read full review
    ScreenShots