What users are saying about
This review does not include a rating.
8 Ratings
This review does not include a rating.
8 Ratings
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Score 8.2 out of 100

Attribute Ratings

    Likelihood to Recommend

    AfterShip

    N/A
    0 Ratings
    8.0

    Narvar

    80%
    5 Ratings

    Support Rating

    AfterShip

    N/A
    0 Ratings
    8.0

    Narvar

    80%
    2 Ratings

    Likelihood to Recommend

    AfterShip

    No answers on this topic

    Narvar

    If you're not on a platform that has a branded post-purchase landing page or in-email estimated delivery date script, Narvar provides this experience. It's a nice-to-have for any brand that wants to provide a seamless, branded shopping experience for their customers. Narvar's grown rapidly and it seems they are increasing costs, which may be prohibitive and hard to justify for smaller companies.
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    Pros

    AfterShip

    No answers on this topic

    Narvar

    • Narvar offered us a turn-key solution that we had up and running in less than a month.
    • Narvar offered several out of the box widgets (solutions) to help build/customize content (calendar view, milestone icons, SMS messaging and personalize content based on items purchased).
    • Narvar's solution is scalable/expandable to include returns (once we are ready).
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    Cons

    AfterShip

    No answers on this topic

    Narvar

    • Pricing is much more expensive than competitors.
    • UI Design is often lacking.
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    Pricing Details

    AfterShip

    Starting Price

    Editions & Modules

    AfterShip editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Narvar

      Starting Price

      Editions & Modules

      Narvar editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        AfterShip

        No answers on this topic

        Narvar

        Once it's set up, it doesn't require much support. We used to have quarterly or bi-annual touch bases with an account person to review our rating and customer usage but haven't heard from them in a while - either because we're too small or they got rid of this interaction. Can't say we miss it though because we can see our rating and feedback, and there is only so much you can do within the confines of the platform without adding on new functionality.
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        Alternatives Considered

        AfterShip

        No answers on this topic

        Narvar

        At the time, Narvar had no other competitors to my knowledge. We looked at building this functionality in house which had a 3 month estimate. Everyone involved happily welcomed the tool.
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        Return on Investment

        AfterShip

        No answers on this topic

        Narvar

        • Not sure we could attribute ROI to this tool.
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