Narvar Honest Review
Anonymous | TrustRadius Reviewer
March 07, 2018

Narvar Honest Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Narvar

We used Narvar's tracking & returns features. The tracking gave our customers a much better experience from a UX perspective. Prior to Narvar we just linked customers to the FedEx or UPS page; not a great experience.
  • Their client success team is pretty attentive & helpful.
  • Ease of using the tool.
  • UX Design of the platform tools
  • Client success proactively providing metrics & “checking in” with clients; not just when there’s an issue.
  • Not sure we could attribute ROI to this tool.
Great for giving customers an easy to use, online method of tracking orders or initiating a return.