Agile Hive vs. Aurea Process vs. SAP NetWeaver BPM

Agile Hive is used for our value train
within a SAFe setup. Every quarter we organize a so-called Product Increment
(PI) Planning, where we plan all Features and Enablers in Agile Hive.
Based on the priority of the Product Manager all teams plan their Features and
Enablers accordingly to the sprints that are determined by the Release Train
Engineer and set up in Agile Hive. The teams then create User Stories and
estimate them and based on their sprint velocity (defined in Agile Hive)
Product Owners can see how many Features and Enablers are realistic in one
quarter (Product Increment). Further, dependencies across teams can be defined
and made visible in Agile Hive, so that the plan is feasible. Without Agile
Hive it would be hard or impossible to plan across several teams within a value
train and to manage all dependencies. Additionally, with Agile Hive the plan is
more realistic, so what can be achieved within one quarter in product
development.

Incentivized

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

Incentivized

• Roadmapping in terms of defining epics and planning them across a timeline and across teams.
• Showing dependencies within teams and across teams and over time horizon.
• Create transparency throughout the product organization and teams about what is planned.

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• I believe the training and support could be more hands on and easier.
• The Agile Hive - SAFe in Jira product can be a bit robust to understand.
• Having Knowledge transfer videos can help more than documentations.

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

Incentivized

As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

It has in general a good usability, but there are some downsides, the big picture view of the entire product increment is too static, so there is no zoom in or zoom out. Mostly throughout planning it is necessary to zoom in to a sprint level and manage the user stories there. Also, the pig picture view has some limitations, because you cannot read the entire user story name (boxes are too small).

Incentivized

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

Incentivized

With Jira Software alone it is also possible to plan a SAFe product increment planning, but it would be nearly impossible to see the overall big picture of all product teams involved in a release train. So, the planning on sprint level for one team would be more efficient, but the planning for a whole quarter with all dependencies across teams would be not feasible to present. Therefore, Agile SAFe enables value trains an efficient way to plan a product increment.

Incentivized

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

Incentivized

• More transparency.
• Better product decisions.
• Saving time and resources.
• Less critical dependencies.

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

Incentivized