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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiline CRM

    Score8.1 out of 10
    N/AAgiline CRM is a customer relationship management (CRM) software. It is built around features like sales automation, marketing automation, customer service / help desk, and contact management.N/A

    Shape Software

    Score7 out of 10
    N/AShape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…

    $79

    per user

    Pricing
    Agiline CRMShape Software
    Editions & Modules
    No answers on this topic
    All inclusive cloud software, one price, no annual contracts
    $79.00
    per user
    Offerings
    Pricing Offerings
    Agiline CRMShape Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$79 per user
    Additional DetailsAll inclusive cloud software, one price, no annual contracts.
    More Pricing Information
    Features
    Agiline CRMShape Software
    Sales Force Automation
    Comparison of Sales Force Automation features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.2
    1 Ratings
    16% above category average
    Shape Software
    7.0
    1 Ratings
    11% below category average
    Customer data management / contact management9.01 Ratings00 Ratings
    Workflow management9.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management9.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings7.01 Ratings
    Contract management9.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking9.01 Ratings00 Ratings
    Channel / partner relationship management9.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    Shape Software
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.5
    1 Ratings
    21% above category average
    Shape Software
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing9.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.3
    1 Ratings
    19% above category average
    Shape Software
    7.0
    1 Ratings
    9% below category average
    Task management9.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting9.01 Ratings7.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.0
    1 Ratings
    16% above category average
    Shape Software
    -
    Ratings
    Forecasting9.01 Ratings00 Ratings
    Pipeline visualization9.01 Ratings00 Ratings
    Customizable reports9.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    8.5
    1 Ratings
    11% above category average
    Shape Software
    5.0
    1 Ratings
    42% below category average
    Custom fields9.01 Ratings00 Ratings
    Custom objects8.01 Ratings00 Ratings
    Scripting environment8.01 Ratings00 Ratings
    API for custom integration9.01 Ratings5.01 Ratings
    Security
    Comparison of Security features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.0
    1 Ratings
    7% above category average
    Shape Software
    8.0
    1 Ratings
    5% below category average
    Single sign-on capability9.01 Ratings8.01 Ratings
    Role-based user permissions9.01 Ratings8.01 Ratings
    Social CRM
    Comparison of Social CRM features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    Shape Software
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.5
    1 Ratings
    23% above category average
    Shape Software
    -
    Ratings
    Marketing automation9.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Agiline CRM and Shape Software
    Feature
    Agiline CRM
    9.0
    1 Ratings
    17% above category average
    Shape Software
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Best Alternatives
    Agiline CRMShape Software
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Agiline CRMShape Software
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Agiline CRMShape Software
    Likelihood to Recommend
    Agiline LLC
    Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.
    Incentivized
    Read full review
    Shape Software
    Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.
    Read full review
    Pros
    Agiline LLC
    • Its marketing automation feature is fast and dynamic.
    • It has the capacity to hold many contacts intact and manages them amazingly.
    • Its interface is easy and not complex for beginners.
    Incentivized
    Read full review
    Shape Software
    • Platform integrations
    • Pacing accuracy
    • Automated notifications
    Read full review
    Cons
    Agiline LLC
    • I have found its import of contacts quite complex.
    • It doesn’t work well with some of the browsers.
    Incentivized
    Read full review
    Shape Software
    • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
    • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
    • More customizable alerts
    Read full review
    Usability
    Agiline LLC
    Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
    with them twice and found them highly responsive and professional people
    having complete command of the product which eventually facilitated us
    in solving our problem.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
    Read full review
    Support Rating
    Agiline LLC
    Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
    Incentivized
    Read full review
    Shape Software
    I never had the need or opportunity to work with support.
    Read full review
    Alternatives Considered
    Agiline LLC
    Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.
    Incentivized
    Read full review
    Shape Software
    Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.
    Read full review
    Return on Investment
    Agiline LLC
    • Its customer service is perfect and gives timely responses.
    • Price is unfair and should be decreased.
    • Not browser friendly.
    Incentivized
    Read full review
    Shape Software
    • Reliable protection against overspend
    • Precise budget control
    • Cross-platform visibility
    Read full review
    ScreenShots

    Shape Software Screenshots

    Product screenshot