A very helpful tool for customer relationship management.
July 29, 2021

A very helpful tool for customer relationship management.

Reuben Jude | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agiline CRM

Agiline CRM solution has proved so beneficial for our organization as we can manage our relationship with our clients in a better and more professional way. It has many tools like sales automation, marketing automation, and contact management as well. My whole team is satisfied with its work.

Pros

  • Its marketing automation feature is fast and dynamic.
  • It has the capacity to hold many contacts intact and manages them amazingly.
  • Its interface is easy and not complex for beginners.

Cons

  • I have found its import of contacts quite complex.
  • It doesn’t work well with some of the browsers.
  • Its customer service is perfect and gives timely responses.
  • Price is unfair and should be decreased.
  • Not browser friendly.
Agiline CRM is a magic tool with multiple features and works so well with our business. The working of Agiline CRM. is fast but on the other hand, the speed of action of 1CRM was not so good and was clunky. Above all 1CRM wasted our time as that was so difficult tool to understand.

Do you think Agiline CRM delivers good value for the price?

No

Are you happy with Agiline CRM's feature set?

Yes

Did Agiline CRM live up to sales and marketing promises?

Yes

Did implementation of Agiline CRM go as expected?

Yes

Would you buy Agiline CRM again?

No

Agiline CRM is [a] well-designed tool for marketing automation and for Contact management my overall experience is great with it. The customer support of Agiline is amazing. We had to get in contact
with them twice and found them highly responsive and professional people
having complete command of the product which eventually facilitated us
in solving our problem.
Its features like sales automation have helped in saving our time and with the help of this tool, we can keep the data of our loyal clients safe in one place. It has multiple features to facilitate one's experience. But its price is not good. Agiline CRM is a tool that has made customer relation management quite handy.
Agiline CRM is a tool one must have installed in their company in order to manage and strengthen the bond with their clients. How cool is that to use a tool which is user-friendly and is helping you in almost everything. Its contact management feature is amazing along with the marketing automation feature. Agiline CRM is a tool that has made Customer relation management quite handy.


Agiline CRM Feature Ratings

9.2
Customer data management / contact management
9
Workflow management
9
Territory management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
10
Interaction tracking
9
Channel / partner relationship management
9
9.3
Case management
10
Call center management
9
Help desk management
9
9.5
Lead management
10
Email marketing
9
9.3
Task management
9
Billing and invoicing management
10
Reporting
9
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
8.5
Custom fields
9
Custom objects
8
Scripting environment
8
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
9.5
Social data
10
Social engagement
9
9.5
Marketing automation
9
Compensation management
10
9.0
Mobile access
9

Comments

More Reviews of Agiline CRM

  1. Home
  2. Customer Relationship Management (CRM) Software
  3. Agiline CRM Reviews
  4. User Review of Agiline CRM