AHEAD vs. WhoisXML API Enterprise API and Data Feed Packages

They are easily our go to company for anything revolving around VMware suite, whether that is infrastructure related, automation related, or monitoring related. It's a no brainier to get their assistance with a lot of tasks as they can competently implement complex designs. Also on the storage architecture side they are great. I'm sure there is much more but for my team we mainly leverage them in these areas.

Incentivized

In general, the enterprise APIs are relevant for organizations that need access to various and compatible sources of domain and IP intelligence for a large number of queries. That is opposed to using each product in the packages separately, which is also possible but less advantageous when scaling up use. Similarly, the enterprise feed packages are useful for users who want access to various types of domain and IP data but prefer to avoid API calls. Users who only need access to one type of said data, however, may prefer not to use the package.

• The provided pre-req documentation was thorough and well thought out, making it easy to jump into the project.
• The design session to gather our requirements was very helpful, Sovereign's familiarity with the vRealize product line along with diagramming our desired layout confirmed our decision to bring in assistance with the project.
• When we ran into some issues with Sovereign's custom code their development team was on top of it and solved the issue in a matter of a few days.

Incentivized

• The products allow us to validate the information from our own data-gathering efforts.
• Packages are customizable. Available credits can be used on any of the APIs. The databases come in a series of tiers for domain WHOIS data or IP data only or all-inclusive.
• The APIs and data feeds both enrich our data and help us protect our own network.
• Because the APIs give results in JSON and XML, we were able to make them work with our existing systems without hassle. The same is true for the data feeds as they are available in both JSON and CSV formats, which are suitable for pretty much any general or specialized software.

• Coordination of product orders with the vendor although I think the vendor is the bigger issue. Insuring delivery time frames are met is of great importance with these kinds of projects.
• Communication between scheduled project meetings. There could be more contact between meetings.
• Provide a customer portal for project tracking.

Incentivized

• It took us a bit of time to understand which APIs and feeds were the most relevant to us at first. Fortunately, documentation is available and someone from WhoisXML API helped us understand each service better.

There is not much to say here. The support team is accessible by email and phone. Upon purchasing the packages, the databases were promptly delivered to us and we didn't see the need to interact much with the support team.

I would not call it training, rather would call it knowledge transfer.

Incentivized

Having extensive pre-implementaton dialogue really made the process much smoother. We had most of our bases covered and were ready for the equipment installation/implementation, except for the previously mentioned network configuration issues that arose.

Incentivized

• A better understanding of the high-level domain and IP spaces
• Detection and avoidance of dangerous threat actors